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Outsourcing White Papers

Connext has helped many businesses build excellent outsourcing solutions
Maximizing Healthcare Operations: The Colombian Advantage
Maximizing Healthcare Operations: The Colombian Advantage

Maximizing Healthcare Operations: The Colombian Advantage

Why Colombia for Healthcare Outsourcing? Discover how Colombia’s skilled workforce, cost efficiencies, and strong BPO infrastructure can transform your healthcare operations. This white paper also explores how Connext leverages these…
March 7, 2025 Read More
Guide to Outsourcing for Small Businesses
Guide to Outsourcing for Small Businesses

Guide to Outsourcing for Small Businesses

Overview Are you a small business owner facing limited resources, high hiring costs, and operational inefficiencies? This guide offers a concise roadmap for small businesses to leverage offshore outsourcing for…
March 5, 2025 Read More
Guide to Offshore Outsourcing for IT Managed Service Providers
Guide to Offshore Outsourcing for IT Managed Service Providers
Guide to Offshore Outsourcing for IT Managed Service Providers

Guide to Offshore Outsourcing for IT Managed Service Providers

Overview: Optimize Your IT Managed Services with Offshore Outsourcing! Looking to cut costs, scale fast, and access top IT talent? This guide reveals how offshore outsourcing can streamline your operations…
February 7, 2025 Read More
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions
Leveraging Offshore Outsourcing to Augment AI and Automation Solutions

Leveraging Offshore Outsourcing to Augment AI and Automation Solutions

Overview: Unlock the full potential of AI and automation by enhancing your operations through offshore outsourcing. In this insightful guide, Connext, a leading global BPO staffing firm, reveals how combining…
February 7, 2025 Read More
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing
Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing

Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing

Overview The accounting talent shortage in the United States is a growing concern, impacting businesses of all sizes. In this guide, we explore how the global BPO staffing solution can…
February 7, 2025 Read More
Offshore Accounting: Job Roles, Tasks And Salary Data
Offshore Accounting Job Roles, Tasks, and Salary Data
Offshore Accounting: Job Roles, Tasks And Salary Data

Offshore Accounting: Job Roles, Tasks And Salary Data

Overview Discover how to build a high-performing offshore accounting team with this exclusive guide from Connext, a global leader in BPO staffing. This comprehensive PDF dives deep into the key…
February 7, 2025 Read More
Understanding Work Setup Preferences of Offshore Accounting Staff
pretty-happy-young-entrepreneur-woman-working
Understanding Work Setup Preferences of Offshore Accounting Staff

Understanding Work Setup Preferences of Offshore Accounting Staff

Overview: Unlock the secrets to building a high-performing offshore accounting team with this essential guide. Learn how to align work setup preferences with your team's needs for maximum productivity and…
February 7, 2025 Read More
What To Look For In A Business Process Outsourcing Provider
Buildings
What To Look For In A Business Process Outsourcing Provider

What To Look For In A Business Process Outsourcing Provider

Overview When selecting a Business Process Outsourcing (BPO) provider, it’s essential to evaluate various factors that ensure a partnership will meet your business needs and objectives. Key considerations include technical…
February 7, 2025 Read More
An Introduction to Co-Sourcing
An Introduction to Co-Sourcing
An Introduction to Co-Sourcing

An Introduction to Co-Sourcing

Overview Discover the power of co-sourcing and outsourcing in this detailed guide, designed to help businesses unlock higher efficiency and streamline operations. Learn how blending internal expertise with external support…
February 7, 2025 Read More
The Role of BPOs in Business Continuity
Company Building
The Role of BPOs in Business Continuity

The Role of BPOs in Business Continuity

Overview In today’s fast-changing business landscape, BPO is key to maintaining efficiency and resilience. This guide explores how outsourcing—powered by AI and RPA—helps businesses adapt, streamline operations, and ensure continuity…
February 7, 2025 Read More
5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare
5 Things Impacting the rise of business process outsourcing in Healthcare
5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare

5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare

Overview: The healthcare industry is experiencing a significant shift towards business process outsourcing (BPO) as organizations seek to enhance patient retention, streamline operations, and address staffing shortages. With the rise…
February 7, 2025 Read More
Creating a Positive Spiral in Your Business: A Case For Outsourcing
Positive Spiral
Creating a Positive Spiral in Your Business: A Case For Outsourcing

Creating a Positive Spiral in Your Business: A Case For Outsourcing

Overview Connext Global Solutions illustrates how outsourcing, particularly in eligibility verification, can initiate a positive spiral that enhances business performance. By relieving front desk staff of tedious billing tasks, practices…
February 7, 2025 Read More
Top 5 Mistakes when Choosing a BPO Partner
Top 5 Mistakes when Choosing a BPO Partner
Top 5 Mistakes when Choosing a BPO Partner

Top 5 Mistakes when Choosing a BPO Partner

Overview Outsourcing can significantly enhance operational efficiency and drive sustainable growth when executed correctly. However, many businesses face challenges due to unclear objectives, misaligned incentives, and inadequate management plans. This…
February 7, 2025 Read More
Client Engagement Using Real-Time Video: the New Normal
Connext Global Solutions – Client Engagement
Client Engagement Using Real-Time Video: the New Normal

Client Engagement Using Real-Time Video: the New Normal

Overview Connext Global Solutions is a back-office Business Process Outsourcer (BPO) dedicated to serving small and mid-sized businesses. With a focus on innovative solutions and real-time video communication, Connext enhances…
February 7, 2025 Read More
Business Process Outsourcing and the Philippines
Business Process Outsourcing and the Philippines
Business Process Outsourcing and the Philippines

Business Process Outsourcing and the Philippines

Overview: Thinking about outsourcing? Get the inside scoop on why the Philippines dominates the BPO industry. Our in-depth PDF breaks down everything you need to know about Business Process Outsourcing…
February 7, 2025 Read More
Three Pillars of Managing a Remote Workforce
Three Pillars of Managing a Remote Workforce
Three Pillars of Managing a Remote Workforce

Three Pillars of Managing a Remote Workforce

Overview: Managing a remote workforce comes with unique challenges, from maintaining productivity to ensuring seamless collaboration. This guide provides a practical framework for overcoming these hurdles. It explores key strategies…
February 6, 2025 Read More
BPO and the Evolution of the Modern Back Office
BPO and the Evolution of the Modern Back Office
BPO and the Evolution of the Modern Back Office

BPO and the Evolution of the Modern Back Office

Overview The back office has evolved from simple clerical functions to a vital element of modern business operations. This guide explores how BPO is transforming operations through automation, AI, and…
February 6, 2025 Read More
Loan Automation
Connext Global Solutions – Loan Automation
Loan Automation

Loan Automation

Overview The path to successful loan operation automation runs through the Philippines. Connext Global Solutions offers tailored BPO staffing solutions that empower organizations to efficiently transition to automated processes. By…
February 6, 2025 Read More
Title and Escrow Operations:Your Path to Automation Is Through the Philippines
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Title and Escrow Operations:Your Path to Automation Is Through the Philippines

Title and Escrow Operations:Your Path to Automation Is Through the Philippines

Overview As the title and escrow industry shifts towards increased automation, it is essential for organizations to effectively address the hurdles that accompany this transformation. Connext Global Solutions highlights the…
February 6, 2025 Read More
Adopting a Digital Transformation Mindset
Adopting a Digital Transformation Mindset
Adopting a Digital Transformation Mindset

Adopting a Digital Transformation Mindset

Overview This paper explores the mental barriers that hinder successful digital transformation, emphasizing key mindset challenges like the Shrink to Grow Paradox and cautious decision-making. By addressing these issues, leaders…
February 6, 2025 Read More

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Is Connext right for you?

Dedicated offshore and nearshore support teams, hired based on your specific requirements.

  • Industry leading annual retention rate of >80%
  • Rated one of the top places to work in the Philippines
  • Can build cross-functional teams across the globe
  • 3+ year average employee tenure
  • Scale quickly, up to 100 new employees per month
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