Overview
Leadership wants fewer offshore vendors, but nobody handed you a way to decide which ones stay. Consolidating Offshore Vendors? Don’t Consolidate the Risk Too gives COOs and VPs of Operations that standard.
Its six-point Consolidation Scorecard covers security assurance, contract terms, delivery model fit, data residency, migration risk, and governance cadence, with the question to ask and the red flag to watch for on each. SOC 2 is one line on it, not the whole list.
Key Highlights
- Look Past the Certificate. Know which parts of a SOC 2 Type II report to check: scope, examination period, controls tested, exceptions, and exclusions.
- Compare Contracts Like for Like. Price labor separately from bundled services and split SLAs by function, so every vendor is measured on the same terms.
- Match the Model to the Control You Need. See which responsibilities you keep, such as system access, KPIs, and training, and which a co-management partner supports, such as recruiting, payroll, and in-country operations.
- Sequence the Move, Not Just the Vendors. Order transitions by contract end dates, notice periods, critical roles, and data residency limits, with one internal owner running the process.
- Keep Oversight After Go-Live. Set the reporting rhythm and escalation ownership that keep performance managed between renewals, not just at them.
Which of your current vendors would pass all six? Download the one-pager to find out.