Our Service Model
At Connext, we build our service model around one clear mission:empower your business with exceptional talent, comprehensive support, and a pricing model that delivers complete transparency and flexibility.
Control Over the Quality of People
Quality You Can Trust
Success starts with the right team. Our custom recruiting process rigorously screens candidates with our AI model, to ensure that only the best and most culturally aligned professionals join your ranks. With our quality-first approach, you can confidently build a team that drives innovation and growth.
Build Your Global Capability Center
Global Capability Center
Take advantage of our unique Global Capability Center model where teams are full-time and cross-functional. Whether you need customer service, accounting, marketing, back office, or any other operational support, you can create your own dedicated global team at any scale.
- Full-Time Commitment: Enjoy continuous, dedicated support that evolves with your business needs.
- Cross-Functional Expertise: Leverage teams that cover a wide range of business functions, ensuring cohesive and comprehensive support.
- Scalable Solutions: Start small and expand as your operations grow, with the flexibility to tailor your Global Capability Center precisely to your requirements.
High-Level Management Support & Customized Onboarding
Tailored Onboarding & Support
From your very first interaction, our dedicated management team is here to guide you. We offer a personalized onboarding and account management experience that adapts to your unique business needs, ensuring seamless integration and long-term success.
Full-Time Staff Expenses
Transparent & Flexible Pricing
Our pricing model is designed with you in mind. Enjoy the flexibility of month-to-month contracts and no upfront payments—meaning you can scale your team as needed without locking into long-term commitments. Our transparent pricing guarantees you know exactly what you’re investing in, eliminating surprises and empowering you with full budgetary control.
Geographic Diversity & Compliance
Global Reach, Rigorous Compliance
Build your team across the globe—our service model supports geographic diversity, letting you source talent from multiple regions. We also maintain strict compliance with SOC2 Type II, PCI, and ISO standards, ensuring your operations are secure and meet the highest industry benchmarks.
A Trusted Partner
As a veteran-owned and operated organization recognized among the INC5000 Fastest Growing Private Companies for 3 years in a row, Connext boasts a 98% client retention rate and 80% annual employee retention. Our commitment to trust and excellence is embedded in every service we offer.
See why we are trusted by over 200 companies
“We have enjoyed working with Connext and have developed a deep relationship with the company.”
Neil Tagawa
CEO, RedHammer LLC
“The truth is Connext is just THAT awesome and the Filipino staff are unmatched in dedication, language proficiency, hard work, and respect.”
Ernest Sutton, CPA
Vice President, RediCarpet
“I liked the leadership, flexibility, and commitment to retaining people with a profoundly human touch.”
COO
Fintech Company
“Connext has truly listened to our needs.”
VP of Strategy & Corporate Development
Software Company
“We’ve found the provided resources to be very high quality and wonderful to work with.”
Jamie Wiseman
Principal, Real Estate Development Firm
“Connext’s services in providing our business with a talented employee were unmatched. We have worked with four different outsourcing companies and no one can perform to the level of Connext.”
Senior Business Strategist
Transportation Company
“Our overall experience with Connext has been great….From interviews, to training and continuous improvement, they have been supportive and always listen to our needs.”
Chief Operating Officer
Construction Company
“Incredible Service, Affordable Price = Great Relationship And Value”
SVP Operations
Software Company
“The Connext team is extremely helpful in securing exceptional talent for roles we needed support filling. The staffing has been a game-changer for our practice.”
Practice Manager
Services (non-Government)
“Highly recommend Connext and their team!”
Chief Executive Officer
Media Company
“Working with Genavie from the Connext team has been great—everyone loves collaborating with her. It’s one of the key reasons our expansion conversation is happening. Connext is the best ‘Google search’ I’ve ever done!”
Managing Director
Investment Firm
“I’ve worked with several accounting support teams in the Philippines at my previous workplace, and I can wholeheartedly say that you folks are the best I’ve ever worked with. Thank you for all you do for us!”
Alison Inafuku
Accounting Manager, Tony Hawaii Automotive Group
