Overview
The RCM Staffing Benchmark Report gives CFOs, Revenue Cycle Directors, and healthcare operators real cost and performance data drawn from Connext’s active client portfolio, not modeled projections, not industry surveys. It covers fully loaded cost comparisons across onshore and offshore RCM roles, quality benchmarks measured against HFMA, MGMA, and CAQH standards, and a practical framework for building the internal business case for a staffing model change.
What You’ll Learn
- What your RCM staff actually costs when benefits, recruiting, and attrition are included, and why most organizations underestimate it by 30–40%
- How co-managed offshore operations compare on clean claim rate, denial rate, AR days, and net collection rate against onshore industry averages
- Which RCM functions deliver the highest ROI offshore and in what sequence to implement them
- Specialty-specific benchmarks for orthopedics, behavioral health, DSOs, and physician groups
- How to model savings for your specific team size and present the case internally
Download the 2026 RCM Staffing Benchmark Report to Learn more
