STAFF AUGMENTATION - BPO STRATEGIC TALENT
98%
Client retention in 12+ years of operation
21
Average number of days to fill client positions
70%
Average cost savings compared to local wages
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Direct oversight
Scalable
Cost savings
Compliant by design
OUR METHODOLOGY
Our cost include:
1
Recruiting
The right professional for your specific role screened to your standards, matched to your culture.
2
Employer of Record
Your team is legally employed, protected, and compliant without you needing a foreign entity or local legal infrastructure.
3
Compliance
Local labor law, tax obligations, and data security standards maintained continuously, not just at setup.
4
IT Support
Connext-provided and monitored equipment, and secured facilities keep your offshore team working and your data protected.
5
Strategic Co-Management
Clear accountability on both sides your team knows who they answer to, and so do we.
6
Office Space
Secure, professional workspaces or fully supported remote setups.
7
Retention management
Year-round programs that keep your people engaged, recognized, and growing.
OUR INDUSTRIES
Deep expertise across the functions that keep your business running.
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Dedicated finance and accounting teams, built offshore to extend yours.
AP specialists, invoice processing, approval routing, vendor payments, and reconciliations.
AR specialists, billing, cash application, collections follow-up, and aging reports.
Bookkeepers, transaction coding, bank and credit card reconciliation, and month-end close support.
Staff accountants and senior accountants, general ledger, journal entries, and financial statement prep.
Financial analysts, budgeting, forecasting, variance analysis, and management reporting.
Controller-level oversight, close management, and accounting policy.
Dedicated support teams that extend your hours and handle volume without adding US headcount.
Customer service representative, remote call center representative, chat support agent, email support agent, bilingual customer support representative, customer success manager, team leader.
Helpdesk / IT support L1, service desk L2, desktop support technician, application support analyst, service desk manager.
Marketing specialist, content writer, SEO specialist, video editor / graphic designer, marketing data analyst.
Software developer, front-end developer, back-end developer, Python developer, data engineer, QA engineer.
Data entry specialist, document processing clerk, invoice entry clerk, order entry specialist, administrative assistant.
Trained revenue cycle staff so claims, denials and AR keep moving.
Insurance verification, prior authorization, coding, billing, and collections.
Scheduling, referral coordination, patient communication, and contact center support.
Virtual nursing, care coordination, and remote patient monitoring support.
Credentialing, primary source verification, payer enrollment, and recredentialing.
IT help desk, EHR analysts, application support, and system support.
OUR AWARDS AND RECOGNITION
Certifications you can verify. Standards you can count on. Our commitment to quality shows up in the systems we build and the results we deliver.
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ROLES WE FILL
From specialized technical roles to high-volume support functions, our dedicated offshore professionals cover the work your team doesn’t have the capacity to do.
Browse all roles we staff
WHERE WE OPERATE
With operations across the Philippines, Colombia, Mexico, and India and leadership headquartered in Hawaii Connext gives you access to top offshore talent wherever your business needs it most. Each location is fully staffed, legally compliant, and built to integrate with your team from day one.
Discover what we can do for you →
United States
A powerhouse of technical and analytical talent scaling businesses across every industry.
Explore Jobs in the United States →
Philippines
A hub for skilled English-speaking talent across tech, operations, and customer experience.
Outsource to the Philippines →
Colombia
Near-shore talent with deep business acumen and a fast-growing professional ecosystem.
Outsource to Colombia →
Mexico
Strategic near-shore location with strong bilingual talent and time-zone alignment with the US.
Outsource to Mexico →
India
A powerhouse of technical and analytical talent scaling businesses across every industry.
Outsource to India →OUR CULTURE
We built on a simple belief: that the best offshore teams aren't just staffed they're taken care of. We invest in our people's growth, wellbeing, and long-term careers because we know that engaged professionals deliver better work. That's not a perk. It's the reason our clients stay, and the reason our teams do too.
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Industry leading annual retention rate of +80%
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Rated one of the top places to work in the Philippines
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3+ year average employee tenure
Scale quickly, up to 100 new employees per month
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Investment into employees and community
Don't take our word for it.
Hear from the companies that made the switch and never looked back.
The whole experience felt customized, and we had a dedicated account manager that knew our needs intimately.
Company Client
The whole experience felt customized, and we had a dedicated account manager that knew our needs intimately.
Company Client
Company Client
The whole experience felt customized, and we had a dedicated account manager that knew our needs intimately.
The whole experience felt customized, and we had a dedicated account manager that knew our needs intimately.
Company Client
The whole experience felt customized, and we had a dedicated account manager that knew our needs intimately.
Company Client
The whole experience felt customized, and we had a dedicated account manager that knew our needs intimately.
Company Client
See how a behavioral health billing company scaled from 37 to 66 facilities with strong reimbursement, compliance, and quality performance.
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Build offshore teams for order processing, invoicing, picking tickets, and accounting support. Scale your food distribution business faster.
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See how a U.S. IT company replaced a costly contractor with a structured offshore service desk — starting with just two hires. Download the case study.
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