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IT Security

and  Equipment

Ensure offshore compliance with secure facilities and Connext-provided equipment

Our robust IT security framework, backed by industry-leading standards ensures your sensitive information is protected at every level.

The Connext Difference in IT Security

Be Transparent
24/7 IT Support

Our IT Team works around the clock to ensure that your team is running smoothly and your data is secure.

Hire the best
Provisioning and Monitoring Equipment

Connext provides all hardware for employees and monitors this hardware through anti-virus support and our proprietary uptime monitoring tool.

Seamless Operations
Type 2 SOC 2 Certified

Connext is SOC 2 certified, ensuring the highest standards of data security, privacy, and compliance to protect your business and build trust.

Take Ownership
Secured Facilities

In all of our offices you will find biometric security on doors, locker rooms for electronics, and clean desk policies. In addition, we can provide private rooms by request.

Certified Excellence

Our unwavering commitment to quality

OUR SERVICES

Every client receives the full suite of Connext outsourcing services,
enabling you to easily build and manage your offshore team
Employer of record

Payroll, benefits, and legal compliance for your offshore team

Team facilities

Secure, state-of-the-art office
spaces globally

Contractor transitions

Move independent contractors into full-time, long-term positions with benefits

Custom Recruiting

AI-enabled recruiting with sourcing, screening, and first round interviews done for you

Co-management

country and function specific managers to help with HR and Operations

IT Security

Type 2 SOC 2 Certified organization to ensure safety and compliance

Frequently asked questions

How does Connext's recruiting process work?

Connext handles sourcing, screening, and first-round interviews on your behalf using AI-enabled tools and a database of over 10,000 candidates. The process is tailored to your role requirements with an average time to hire of just 21 days.

Can Connext recruit for specialized or cross-functional roles?

Yes. Connext fills roles across financial services, customer service, healthcare, back office, IT and development, and marketing, whether you need a single specialist or an entire department.

What does Connext handle as an Employer of Record?

Connext acts as the legal employer for your offshore team, managing payroll, taxes, benefits, HR support, and local labor law compliance in countries like the Philippines and Colombia, so you can build an international team without setting up your own legal entity.

How much can I expect to save compared to hiring locally?

Clients typically save around 70% compared to equivalent local wages in Western markets. Monthly all-in rates start at $1,800 per person depending on the role, and you can start with as few as two employees.

What does a Connext Service Delivery Manager actually do?

Your dedicated SDM handles day-to-day team oversight, HR matters, onboarding, performance reporting, and Level 1 IT support, serving as your on-the-ground country manager. Connext maintains a 35:1 employee-to-manager ratio to ensure hands-on, responsive support.

Where are Connext's offices located?

Connext operates offices in Angeles City, Davao City, and Manila in the Philippines, and Bogotá in Colombia, with over 50,000 sq. ft. of workspace and 500+ available seats across all locations.

What security measures are in place at Connext facilities?

All offices feature biometric door access, clean desk policies, locker rooms for personal electronics, redundant internet and power, and 24/7 on-site IT support. Private rooms are available on request for teams with heightened confidentiality needs.

What equipment does Connext provide to team members?

Each team member receives a desktop computer (16GB RAM), two 24-inch monitors, keyboard, mouse, headset, Windows OS, and antivirus software. Configurations can be customized to your technical requirements.

Is Connext certified for data security compliance?

Yes. Connext holds a Type 2 SOC 2 certification with independently audited controls across security, availability, confidentiality, and privacy, applied consistently across all operations and facilities.

What does the Contractor Transitions service involve?

Connext converts your existing independent contractors into full-time employees under its Employer of Record model, handling all legal, HR, payroll, and compliance aspects of the transition. Team members gain access to benefits and legal protections, while you reduce misclassification risk and improve workforce stability.

Do I need to already have staff to get started with Connext?

No. Connext can recruit, hire, onboard, and manage your team from the ground up. Clients can engage Custom Recruiting, EOR, Co-Management, Facilities, and IT Security as a fully integrated package from day one.

What kind of support is available after my team is up and running?

Connext provides a 24/7 IT Operations Center, uptime monitoring for all employee equipment, daily manager check-ins, and ongoing HR and compliance support. Clients also have access to recurring business reviews with their Service Delivery Manager to ensure team performance stays on track.

See why we are trusted by over 280 companies

Is Connext right for you?

Dedicated offshore and nearshore support teams, hired based on your specific requirements.

  • Industry leading annual retention rate of >80%
  • Rated one of the top places to work in the Philippines
  • Can build cross-functional teams across the globe
  • 3+ year average employee tenure
  • Scale quickly, up to 100 new employees per month
Talk To Our Team