Connext Facilities
Connext Global Solutions helps middle-market companies build custom, dedicated nearshore support teams across the Philippines and Latin America.
We have state of the art facilities with the following features:
State of the art facilities
We have state of the art office spaces, private rooms by request, as well as employee pantry, break rooms, and nap rooms in our respective locations.
Equipment customization
Equipment can be customized based on technical and support requirements, overall business needs and required staffing.
- 50,000+ SQFT of office space
- 500+ available seats
- Fiber connection
- Back up generators
- Biometric security
- 24/7 IT Support
Our dedicated team can properly assist and provide technical support 24/7.
Level 1 Help Desk Support
Level 1 Help Desk Support teams handle common and simple IT issues, such as password resets, software installation, network connectivity, etc. Tier 1 support is usually the first point of contact for your clients and requires good communication and customer service skills.
Uptime monitoring
Connext is equipped with state of the art monitoring and technology to support cloud-based connectivity platforms and systems to ensure seamless operations.
LOCATIONS
Angeles City, Philippines
Connext Global Solutions builds, trains, and manages highly functioning custom outsourced teams thus enabling client growth with innovative remote staffing solutions.
Since 2014, the company has provided remote staffing and outsourcing services at its Angeles office located at 8th Floor, Entec 1 Nepo Center. Connext enabled the growth to over 50 clients through highly talented remote staff, white-glove account management, operating facilities, and targeted process improvement.
The company experienced 71% growth in 2021, positioning itself as Leader in Customer Experience Co-sourcing.
Connext also signed a lease for a 10,000 square ft. second building in the Angeles City.
Davao City, Philippines
Connext Global Solutions opened its Davao office last February 25.
Located at the 2nd Floor of HAI Global Building Pryce Business Park, J.P. Laurel Ave., Bajada, Davao City with an approximated 6673.62 sq. ft., the office currently supports several administrative and professional services staff both working from home and onsite.
Bogota, Colombia
Nearshore outsourcing offers a host of advantages that make it an appealing choice for US companies.
By nearshoring to Latin America, your company can access high-quality talent at competitive rates, ensuring optimal results and value for money.
Additionally, nearshoring offers the advantage of working within the same or similar time zones, resulting in smoother collaboration and faster turnaround times.
We have state of the art offices in Colombia and Mexico and can help you build custom, dedicated nearshore support teams across Latin America.
