The article discusses Business Process Outsourcing (BPO) Companies in Clark Pampanga.
Top Business Process Outsourcing (BPO) Companies in Clark Pampanga
Summary
- Clark Pampanga is one of the Philippines’ strong BPO destinations, supported by the Clark Freeport Zone, investor incentives, and a growing business environment.
- The area is home to a mix of global and regional BPO providers offering services such as customer support, accounting, IT support, back-office operations, technical support, and remote staffing.
- Companies choose Clark because it offers access to skilled talent, competitive operating costs, and a strategic location outside Metro Manila.
- Connext Global Solutions is one of the key BPO and co-sourcing providers in Clark, helping mid-sized businesses build, train, and manage custom offshore teams through remote staffing, account management, operating facilities, systems, automation, and process improvement support.
The Philippines has several highly urbanized cities, making it a top destination choice of investors who want to provide business process outsourcing (BPO) solutions. One of which is the Clark Freeport Zone, also called the Clark Special Economic Zone.
The Clark Freeport Zone is located in Angeles City which has a city population of 549,389 as of 2022. Its region, Central Luzon, has a 7.4 percent growth above the national level as of 2021.
Philippine tax laws grant fiscal and non-fiscal incentives to investors outsourcing and operating in special economic zones such as the Clark Freeport Zone, making it attractive to foreign investors. Read more for top business process outsourcing (BPO) Companies in Clark Pampanga:
Connext Global Solutions (Connext)
When looking for the best Business Process Outsourcing in Clark Pampanga, Connext must be one of the main choices.
Connext helps mid-sized businesses tackle the workplace shortage head-on with innovative remote staffing solutions.
Established in 2014, Connext provides remote staffing, outsourcing services and builds, trains, and manages highly functioning custom outsourced teams. The company enables client growth for over 50 clients through highly talented remote staff, white-glove account management, work tools, operating facilities, systems, automation and targeted process improvement.
The company experienced 71% growth in 2021, positioning itself as Leader in Customer Experience Co-Sourcing. Currently, the company has 400 employees and signed a lease for a 10,000 square ft. second building in the Philippines.
Connext is located at Entec 1, Nepo Center 8th Floor Building Teresa Street Angeles Pampanga Philippines.
TaskUs
taskus.com
TaskUs offers Digital Customer Experience, Learning Experience, Platform Integrity, AI Services, Consulting and Compliance solutions. TaskUs has 90+ Technology Partners, 100% cloud-based Systems, 23 sites in 12 countries including the Philippines, Taiwan, India, Europe, Colombia, United States, and Mexico.
Its offices in the Philippines are located in Taguig, Manila (450 seats), Anonas, Quezon City (1,500 seats), San Fernando, La Union (1,100 seats), Clark, Pampanga (1,500 seats), Meycauayan, Bulacan (1,300 seats), Imus, Cavite (1,400 seats), Batangas City, Batangas (1,000 seats), Bacoor, Cavite (900 seats), Antipolo, Rizal (1,100 seats), and Tagbilaran, Bohol (1,000 seats). TaskUs is located at Clark Freeport Zone, Angeles, Pampanga.
Alorica
https://www.alorica.com/
Alorica is a leading customer experience (CX) and business process outsourcing provider that serves 250+ clients in industries such as
Community, FinTech, Gaming, Health & Lifestyle, Subscription, and Tech and manages 2 billion customer interactions annually, including 22M Robotic Automation Transactions and 55M Back Office Interactions. The company has 100K+ employees in 16 countries.
Alorica has been recently named a leader in the Gartner® 2022 Magic Quadrant™ for Customer Service BPO.
Alorica Philippines has service centers in Makati, Quezon City, Taguig, Mandaluyong, Marikina, Alabang, Muntinlupa, Clark Pampanga, Lipa Batangas, Cebu, and Davao.
Alorica has a Clark office at Philexcel Business Park, Manuel A. Roxas Hwy, Clark Freeport.
Concentrix
Discover
Concentrix is a business services provider of CX Consulting and Design, Digital CX Operations, and Digital CX Technology that serves industries like Automotive, Banking & Financial Services, Consumer Electronics, Energy & Public Sector, Healthcare Services, Insurance, Media & Communications, Retail & eCommerce, Technology, and Travel, Transportation & Tourism.
The revenue of Concentrix for the twelve months ending May 31, 2022 was $5.968B, a 15.04% increase year-over-year. The company’s annual revenue for 2021 was $5.587B, a 18.38% increase from 2020.
The company had approximately 270,000 full-time employees in 2020, with 57,000 based in the Americas, 185,000 based in Asia-Pacific, and approximately 26,000 based in EMEA.
TOA Global
toaglobal.com
TOA Global was founded in 2014 and has been providing offshore business process outsourcing services for the accounting industry junior and senior and junior accounting, bookkeeping, specialist and administrative offshore support. Currently, the company has 2,000 team members working for accounting firms.
TOA Global supports 800+ accounting firms across US, Australia, Canada and New Zealand. TOA’s Pampanga site is located at Philexcel Business Park Manuel A. Roxas Highway Clark Freeport Zone, Pampanga.
Cloudstaff
https://www.cloudstaff.com
Cloudstaff provides business process outsourcing services for Real Estate, Accounting, IT Support, Collections, Software QA, eCommerce, Software Development, Back Office and more.
Cloudstaff was established in 2005. In 2010, the company expanded operations to the Philippines.
Cloudstaff now has 4,800 staff and contractors across 13 different locations. The company has offices in the United States, London, Australia, and the Philippines. Currently, Cloudstaff has 8 outsourcing office facilities in the Philippines, including sites in Pampanga.
iQor
iqor.com
iQor is a customer experience business process outsourcing provider that offers solutions on Operations (customer support and engagement, client interaction, technical repair, logistics, and management), Business Development and Finance. IQor has a total of 35,000 employees in nd 50+ locations and 10 countries including North America (United States, Canada, Mexico), Latin America (Colombia, Panama, Trinidad & Tobago), APAC & EMEA (Philippines, India, Hong Kong, China, and Poland). Its Pampanga office is located in Clark Freeport, Angeles, Pampanga.
Your Virtual People
https://yourvirtualpeople.com/
Your Virtual People is a Filipino-owned business process outsourcing company that focuses on finding and managing talented offshore professionals for a global workforce support.
The company provides Executive / Personal Assistance, Marketing Assistance, Admin Assistance, Graphic Design, Accounting, Digital Marketing, Web Development, and Engineering and Architecture support.
Your Virtual People is located at Philexcel Business Center 1, M.A. Roxas Highway Clark Freeport Zone, Pampanga.
Origo BPO
origobpo.com
Origo BPO was established in 2017. Origo BPO is a business process outsourcing provider of back-office operations, Customer Service, Billing, Collections, Portal Administrators, Technician Support, Accounting, Dispatch, Inside Sales, and Asset Management.
Origo BPO is located at Berthaphil Clark Centre Jose Abad Santos Avenue Clark Freeport Zone, Pampanga.
Clark Outsourcing
clarkoutsourcing.com
Clark Outsourcing was established in 2013. The company is an American-owned and operated business process outsourcing company in the Philippines providing remote staffing services.
Clark Outsourcing has offices in the Philippines (Philexcel Business Park, Clark Freeport, Mabalacat, Pampanga), the United States (Atkinson, NC), and Georgia (Tbilisi, Georgia).
Startek, Inc.
Startek, Inc. is a global customer experience management and digital solutions provider that offers CX insights, analysis, artificial intelligence, and omnichannel solutions. The company operates in 46 locations in 13 countries, with 40,000 employees serving 150 clients in Cable Media, Financial Services, Health Care, Retail, Technology, Telecommunications, Energy and Utilities. In the Philippines, Startek has sites in Makati, Pasig, and Angeles.
Its 2021 net revenue in the third quarter increased 6% to $172.8 million compared to $162.7 million in the year-ago quarter.
Beepo Inc.
https://www.beepo.com.au/
Beepo is a business process outsourcing provider established in 2014. Accounting, Administration support, Bookkeeping, Creative services, Customer service, Data management, Digital marketing, Finance, HR services, Payroll processing, Sales support, Technical support, and Web development to industries such as eCommerce, Finance, General, NDIS, Real Estate, and Tech. Beepo has an office in Clark Freeport Zone, Pampanga.
Boomering Inc.
boomering.ph
Boomering Inc. is a business process outsourcing company based in Clark, Pampanga, Philippines. Established in 2017, the company provides services to industries such as Information & Technology, Accounting & Finance, Creative Marketing, Real Estate, Architectural & Engineering, others to clients in Australia and New Zealand, all the way to North America and the UK. Boomering Inc. is located in Clark Freeport Zone, Angeles, Pampanga.
Offsure Global Solutions
https://www.offsure.com/
Offsure Global Solutions started operations in 2017. Offsure Global Solutions provides business process outsourcing services to industries such as Accounting & Finance, Website Development & Graphic Design, Information & Communication Technology, Marketing, Human Resources & Business Operations, Real Estate & Property Management, and Legal Process.
The company has offices in the USA, Australia, Philippines, Hong Kong.
Offsure Global Solutions is located at Philexcel Business Center 10 M.A, Roxas Hi-way, Clark Freeport Zone, Pampanga.
Expand your insights into the Philippines’ BPO industry. Visit our blog to discover the top business process outsourcing companies in Taguig and see how they compare to the leaders in Clark Pampanga.
Through its EOR (Employee of Record) Connext Global Solutions act as a legal employer that manages payroll, compliance and HR while helping mid-sized businesses build, train, and manage custom offshore teams. Learn more about outsourcing to the Philippines with Connext Global Solutions.
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Twitter: @ConnextPh
Frequently Asked Questions
1. Why is Clark Pampanga a strong BPO destination?
Clark Pampanga is a strong BPO destination because it offers investor incentives, modern business infrastructure, access to skilled talent, and a strategic location outside Metro Manila.
2. What is the Clark Freeport Zone?
The Clark Freeport Zone, also known as the Clark Special Economic Zone, is a business and investment hub in Angeles City that provides fiscal and non-fiscal incentives to qualified investors.
3. What types of BPO services are available in Clark Pampanga?
BPO companies in Clark provide customer service, back-office support, accounting, bookkeeping, IT support, technical support, digital marketing, web development, HR support, and remote staffing services.
4. What companies are listed as BPO providers in Clark Pampanga?
The article lists companies such as Connext Global Solutions, TaskUs, Alorica, TOA Global, Cloudstaff, iQor, Your Virtual People, Origo BPO, Clark Outsourcing, Startek, Beepo, Boomering, and Offsure Global Solutions.
5. Why do companies outsource to Clark instead of Metro Manila?
Companies choose Clark because it offers competitive costs, strong infrastructure, access to skilled professionals, and a less congested alternative to Metro Manila.
6. What industries can benefit from outsourcing to Clark Pampanga?
Industries such as healthcare, finance, accounting, real estate, ecommerce, IT, telecommunications, customer service, and professional services can benefit from outsourcing to Clark.
7. Is Clark suitable for remote staffing?
Yes. Clark is home to several remote staffing and outsourcing providers that help businesses build offshore teams for administrative, technical, customer support, accounting, and operational roles.
8. What makes Connext Global Solutions a strong outsourcing partner in Clark?
Connext practices the EOR (Employee of Record) model, which handles the payroll, compliance and HR while helping mid-sized businesses build, train, and manage custom offshore teams through remote staffing, account management, work tools, facilities, systems, automation, and process improvement support.
9. Are there accounting-focused BPO companies in Clark?
Yes. Companies such as TOA Global, Beepo, Boomering, and Offsure Global Solutions provide accounting, bookkeeping, finance, and related support services.
10. How should businesses choose a BPO partner in Clark Pampanga?
Businesses should consider the provider’s service expertise, industry experience, location, scalability, management support, technology capabilities, and ability to align with their workflows and business goals.
