The article discusses top business process outsourcing (BPO) companies in Taguig.
Top Business Process Outsourcing (BPO) Companies in Taguig
Taguig is one of highly urbanized cities of the Philippines located southeast of the National Capital Region.
Taguig has a land area of 45.21 square kilometers. Its population as determined by the 2020 Census was 886,722. This represented 6.58% of the total population of the National Capital Region. It has 28 barangays including the commercial hub Bonifacio Global City.
If you are planning to outsource to Taguig, here are top business process outsourcing companies in the area:
Asia Premier One Source Inc.
https://www.asiapremierbpo.com/
Asia Premier started operations in 2007.
The company offers business process outsourcing support services such as Help Desk, Account Activation, Customer Support, Inbound Sales, Lead Generation, Telemarketing, Data Collection, Market Research, Chat Support, Software Development, Online Tutoring, Recruitment Process Outsourcing, Clinical Process Outsourcing, Virtual Assistant, Merchant Services, Technical Support, Email Support, Online Proctoring, and Back Office Support
Asia Premier has over 700 staff with sites in Manila located at L.P Leviste Street, Salcedo Village, Makati City, Metro Manila, Sheridan St, 10th Floor, Rockwell Business Center, Sheridan Tower 1, Mandaluyong City, Metro Manila, and a Taguig site at Lawton Ave., McKinley West, Fort Bonifacio, 19th Floor, Taguig, Metro Manila 1634, PH
Sprout Solutions
Sprout Solutions is a provider of professional HR services such as HR Administration, Performance Learning, Management Engagement, Mobile App, Recruitment, Payroll Management, HR Analytics to industries such as BPO, Manufacturing, Wholesale and Retail.
Sprout Solutions has helped around 1,000 Mid-market and Enterprise clients with its HR Solutions.
The Sprout Solutions Headquarters is located at Lawton Ave, McKinley West, Taguig, Metro Manila.
TELUS International
https://www.telusinternational.com/outsourcing-philippines
TELUS International is a global customer experience (CX) and next-gen digital IT solutions provider with over 68,000 team members in 28 countries. In the Philippines, TELUS International has 26k+ Team members and 8 CX and IT delivery centers throughout Manila. The company was awarded as the #1 CSR Company of the Year by the Asia CEO Awards.
The TELUS International sites in Taguig are located at 5/F Market! Market! Mall, Bonifacio Global City, Taguig City and McWest Boulevard, Taguig, Metro Manila
IBM Business Services
IBM is an American multinational technology corporation specializing in Information technology and consulting services with operations in over 171 countries. Among its scope of consulting and services are Business Consulting, Design and Business Strategy, Hybrid Multicloud, Talent Management Application, Application, Security, and Technology Support services.
IBM uses artificial intelligence and natural language in some of its product offerings. Aside from these, IBM also offers Automation, Blockchain, Business operations. Data and Analytics, IT Infrastructure, Quantum computing, Security, Supply Chain solutions.
The revenue of IBM for the twelve months ending March 31, 2022 was $58.360B, a 14.89% increase year-over-year. IBM’s annual revenue for 2021 was $57.35B, a 3.93% increase from 2020.
In the Philippines, IBM has offices in Quezon City, Metro Manila, Taguig City, Metro Manila, Sta. Rosa, Laguna, Naga City, Bicol, and Cebu City, Cebu. The IBM presence in the Philippines consists of IBM Philippines, Inc., IBM Solutions Delivery, Inc., and IBM Business Services. IBM Business Services is a known provider of Business Transformation Outsourcing for HR, IT Infrastructure, Security, Finance & Accounting and Supply Chain Management services established in the country in 1990.
Alorica
Alorica is a leading customer experience (CX) provider that serves 250+ clients in industries such as
Community, FinTech, Gaming, Health & Lifestyle, Subscription, and Tech and manages 2 billion customer interactions annually, including 22M Robotic Automation Transactions and 55M Back Office Interactions. The company has 100K+ employees in 16 countries.
Alorica has been recently named a leader in the Gartner® 2022 Magic Quadrant™ for Customer Service BPO.
Alorica Philippines has service centers in Makati, Quezon City, Taguig, Mandaluyong, Marikina, Alabang, Muntinlupa, Clark Pampanga, Lipa Batangas, Cebu, and Davao.
Alorica BGC is located at Philplans Corporate Center, 10th Ave. cor., Kalayaan Ave, Taguig, 1630 Metro Manila.
Deloitte Philippines
Deloitte is an international professional services provider with a network of member firms spans more than 150 countries and territories that employs over 330,000 people globally.
Deloitte Philippines.is a leading professional business service provider that was founded in 1997 with over 860 professionals in two cities – Bonifacio Global City (BGC) in Taguig and Cebu. The company offers audit & assurance, tax, risk advisory, financial advisory, and business process solutions in Industries such as Consumer, Energy, Resources & Industrials, Financial Services, Government & Public Services, Life Sciences & Health Care, and Technology, Media & Telecommunications.
Teleperformance
Teleperformance is a global customer experience management, business process and customer service provider of Digital CX and AI, CX Management, Analytics and Consulting, Security, and Specialized Services. The company serves 170 countries and has 420,000 employees worldwide. Teleperformance has centers in Europe, the Americas, Africa and Asia.
Teleperformance Philippines was established in 1996. The company offers customer care, technical support, customer acquisition, consulting and analytics, business service solutions, and other high-value specialized services. Its office in Pasig was awarded 9th place in the Philippines Best Workplaces for 2022.
Teleperformance in Taguig is located at Le Grand Ave, Taguig, Metro Manila.
Infosys BPM Limited Philippines
https://www.infosysbpm.com/philippines.html
Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. InfosysBPM is an end-to-end bpm outsourcing services provider that aims to unlock business value and transform the business. Infosys BPM has 35 delivery centers in 14 countries spread across 5 continents with 52,411 employees from 120 nationalities, as of March 2022.
Infosys BPM Philippines, a delivery center of Infosys BPM, began operating in the country in 2007. The company operates in three business sites located across Muntinlupa and Taguig and has provided business process management services such as Legal Process Management; Human Resource Operations; Technology; Sourcing and Procurement Services; Sales and Fulfilment Services; Finance and Accounting Services; Service Desk Services; and Customer Service, across industries like CPG and logistics; healthcare and insurance; financial services; retail and life sciences; manufacturing; utilities; energy; and communication services.
TaskUs
TaskUs offers Digital Customer Experience, Learning Experience, Platform Integrity, AI Services, Consulting and Compliance solutions. TaskUs has 90+ Technology Partners, 100% cloud-based Systems, 23 sites in 12 countries including the Philippines, Taiwan, India, Europe, Colombia, United States, and Mexico.
Its offices in the Philippines are located in Taguig, Manila (450 seats), Anonas, Quezon City (1,500 seats), San Fernando, La Union (1,100 seats), Clark, Pampanga (1,500 seats), Meycauayan, Bulacan (1,300 seats), Imus, Cavite (1,400 seats), Batangas City, Batangas (1,000 seats), Bacoor, Cavite (900 seats), Antipolo, Rizal (1,100 seats), and Tagbilaran, Bohol (1,000 seats).
Capgemini
Capgemini is a French multinational information technology services and consulting company founded in 1967 that supports a wide range of applications and infrastructure across end users globally. Its scope of technology-driven services include Cloud enablement, Customer Service support, Cybersecurity, Data and artificial intelligence, Enterprise management. With over 340K+ strategic and technological experts, Capgemini provides innovative solutions to 50+ countries.
Capgemini established a global delivery center in Taguig, Manila, Philippines last 2018.
Unity Communications
Unity Communications is a Business Process Outsourcing provider with headquarters in headquarters in Gilbert, Arizona founded in 2009. The company provides Back Office, Software, Technology and Customer Service support services. It has been named one of the Top 1000 Service Providers for 2021 by the ratings and reviews platform Clutch.
It has global centers across the United States (Austin (TX), Denver (CO), Los Angeles (CA), Pittsburgh (PA), Salt Lake City (UT)), the Philippines (Manila, Taguig, Alabang, Makati, Pasig City, Bonifacio Global City), Mexico (Monterrey), and Costa Rica (San Jose).
[24]7.ai
[24].7ai is a business process outsourcing (BPO) solutions and customer experience (CX) solutions provider headquartered in Campbell, California, with global contact centers. [24]7.ai utilizes technology in services such as Customer Engagement, Agent Services, Professional Services, [24]7.ai Learning Center, conversational AI and self-service automation. [24].7ai was established in the Philippines in 2006. Currently the company has 1260 Employees and 3,000 workforces with sites in Makati, Mandaluyong, Pasig, Pampanga, Mckinley West, and Taguig City. The company ranks #4 in the Philippines’ Best Workplaces 2022 Large Category by review platform Great Place to Work.Canon Business Services
https://asia.canon/en/business/web/cbs
Canon Business Services (CBS) is a business process outsourcing and consulting company of Canon that offers scalable business process outsourcing services, particularly Digitisation Services, Document Process Outsourcing and Integrated Services, and eMaintenance. Its Philippines locations are in Taguig City, Parañaque City, San Fernando, La Union, Angeles City, Pampanga, Legazpi City, Albay, Mabolo, Cebu City, and Davao del Sur.
Deutsche Knowledge Services Pte. Ltd.
https://country.db.com/philippines/?language_id=1&kid=philippines.redirect-en.shortcut
Deutshce Bank is a leading global bank with a wide network in Asia Pacific for 150 years that spans 14 markets. Deutsche Bank obtained a full commercial banking license in the Philippines in mid-1995.
Deutsche Knowledge Services Pte. Ltd., a subsidiary of Deutsche Asia Pacific Holdings Pte Ltd., is a business and management consultancy provider. The company operates in Taguig City.
Optum
https://careers.unitedhealthgroup.com/about-us/our-businesses/optum-overview/
Optum is part of the UnitedHealth Group family of businesses. Optum serves clients across 150 countries –and operates in North America, South America, Europe, Asia Pacific and the Middle East. In the Philippines, its global solutions team provides consulting, technology and process solutions for health care. Optum has offices in Alabang, Taguig, Quezon City, and Cebu.
Enhance your understanding of the Philippines’ BPO sector. Visit our blog to discover the top business process outsourcing companies in Davao, and see how they stand out in comparison to Taguig’s prominent BPO firms.
Explore the dynamic BPO scene beyond Taguig. Visit our blog to learn about the top business process outsourcing companies in Metro Cebu, enhancing your understanding of the Philippines’ diverse outsourcing hotspots.
