Your growth is our mission. Connext helps companies build custom, dedicated support teams in the Philippines.
Top Outsourced Customer Support Services
Philippines Best Workplaces 2023
Connext ranked as one of the Best Workplaces in the Philippines 2023
94% of employees at Connext say it is a great place to work compared to 53% of employees at a typical Global company
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How it Works
We help companies build custom, dedicated support teams based on their exact needs. We handle the recruiting, HR, IT , facilities, and provide co management and consulting support along the way.
THE CONNEXT DIFFERENCE
Key Points of Difference in Connext model versus Traditional BPO
- Client has absolute control over quality and pricing is completely transparent. Our clients like this relative to the large BPO model where the client has little control and pricing can be misleading.
- Stability of workforce and management team. We aim for < 20% turnover which is dramatically better than the 50-100% turnover experienced by larger BPOs.
- Skill diversity – we can fill any role you need. We give clients a path to a full suite of potential offshore team members.
- Built for high-growth companies that need flexible and adaptive support.
- High attentiveness, quality of support, and attention relative to large BPOs.
WHY CHOOSE CONNEXT
Custom solutions, designed to enable growth
A unique approach with your goals in mind.
Get Started - Adaptive and flexible contracts
- High responsiveness
- Accountability and discipline
- Transparency and shared decision making
- Unwavering commitment to your growth
- Focused on metrics, data, and getting the optimal outcome
- Aligned values and strong ethos
OUR BACKGROUNDS
We draw on our experiences to help clients build elite offshore teams
- United States Military Academy at West Point
- Harvard Business School
- The United States Army
- US Army Rangers
- The United States Marine Corps
- Thayer Leadership Academy
- BPO Industry pioneers
Connext Case Studies
Connext is building industry best client experience through its commitment to management philosophy and leadership development at all levels.
