Introduction
In business, it pays to be strategic. Organizations that want to streamline their operations and drive success have looked to various solutions to meet their goals. As companies increasingly recognize the importance of optimizing their sales processes, B2B sales outsourcing has emerged as a key strategy. In this article, we present the “Top 10 B2B Sales Outsourcing Companies in the Philippines for 2024.”
These companies are at the forefront of delivering innovative sales solutions, and their impact on the industry is poised for sustained growth. Join us as we delve into the reasons these companies have earned their spot on the list and explore what sets them apart in the realm of B2B sales outsourcing.
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Criteria for Selection
Selecting the top B2B sales outsourcing companies in the Philippines involved an evaluation process based on factors that matter in today’s business landscape, namely, adaptability, efficiency, and technological prowess. From lead generation to sales support and beyond, these companies represent the pinnacle of B2B sales outsourcing.
As businesses worldwide seek to enhance their sales strategies, B2B sales outsourcing companies in the Philippines play a pivotal role in providing tailored and effective solutions. Grounded in criteria essential for businesses navigating the complexities of the sales landscape, this list showcases the industry leaders whose commitment to excellence and innovation positions them as the go-to partners for B2B sales outsourcing.
Top 10 B2B Sales Outsourcing Companies in the Philippines
Explore with us as we uncover the distinctive qualities that define each company and contribute to its standing as a top player in the B2B sales outsourcing domain.
- VXI
Company Profile:
VXI is a leading international business process outsourcing (BPO) company with a presence in the Philippines, specializing in providing innovative customer experience solutions. With a global presence, the company has established itself as a reliable partner for businesses seeking exceptional customer support and sales services.
Services Offered:
VXI offers a wide array of B2B sales outsourcing services, including customer support, technical assistance, sales lead generation, and market research. They are known for their flexible and scalable solutions tailored to meet the diverse needs of clients across different industries, all while backed by advanced technology and a highly skilled workforce.
Why They’re in the Top 10:
VXI earns its place in the top 10 B2B sales outsourcing companies due to its commitment to delivering exceptional customer experiences and driving sales results. The company’s proactive approach, use of data analytics for business insights, and a focus on continuous improvement contribute to its recognition. Clients appreciate the company’s ability to adapt to evolving market trends and consistently exceed performance expectations.
Global Headquarters:
Los Angeles, California
Philippine Headquarters:
Makati City
- Connext Global Solutions
Company Profile:
Connext Global Solutions is a rapidly growing player in the Philippine outsourcing industry. Committed to delivering high-quality staffing solutions that cater to middle-market businesses from various industries, Connext specializes in providing flexible and adaptable outsourcing services. Dedicated to helping businesses optimize their operations through staff augmentation, Connext has established itself as a strategic partner for companies looking to boost their sales performance.
Services Offered:
Connext provides targeted B2B sales services, including lead generation, customer support, market research, and sales campaign management. The company’s team of experienced sales professionals is adept at understanding client products and services, ensuring a personalized and effective approach to B2B sales outsourcing.
Why They’re in the Top 10:
Connext stands out among B2B sales outsourcing companies for its specialization in choosing the right personnel to provide their clients with top-notch sales-centric services. Their commitment to providing “staffing as a service” (SAAS) positions Connext as a top choice for businesses seeking to maximize their sales potential. Clients appreciate Connext for its results-driven approach and the ability to generate high-quality leads that convert into sales.
US Headquarters:
Honolulu, Hawaii
Philippine Headquarters:
Angeles City, Pampanga
- Sutherland Global Services
Company Profile:
Sutherland Global Services is a global business process transformation company with a significant presence in the Philippines. Specializing in end-to-end B2B outsourcing solutions, Sutherland Global Services has garnered recognition for its comprehensive services and commitment to driving business success.
Services Offered:
Sutherland Global Services offers a diverse range of B2B outsourcing services, including customer support, technical assistance, market intelligence and research, and business process management. Their solutions are designed to streamline business processes, enhance efficiency, and contribute to overall cost savings for their clients.
Why They’re in the Top 10:
Sutherland Global Services secures its position in the top 10 through its extensive experience in delivering transformative B2B outsourcing solutions. The company’s use of advanced technology, data analytics, and a global delivery model ensures that clients receive top-notch services tailored to their specific industry requirements. Sutherland Global Services is recognized for its commitment to innovation, driving operational excellence, and achieving measurable business outcomes for its clients.
Global Headquarters:
Pittsford, New York
Philippine Headquarters:
Taguig City
- ResultsCX
Company Profile:
ResultsCX is a prominent B2B sales outsourcing company headquartered in the US but with a presence in the Philippines, offering a comprehensive suite of customer experience solutions. With a focus on delivering high-impact results, ResultsCX has gained recognition for its customer-centric approach and commitment to driving client success.
Services Offered:
ResultsCX provides a range of B2B outsourcing services, including customer support, technical assistance, omnichannel engagement, and back-office solutions. The company leverages advanced technology and analytics to optimize customer interactions and enhance overall satisfaction. ResultsCX’s services are tailored to meet the evolving needs of businesses across various industries.
Why They’re in the Top 10:
ResultsCX earns its place in the top 10 B2B outsourcing companies for its results-oriented approach and dedication to exceeding client expectations. The company’s focus on innovation, continuous improvement, and delivering a seamless customer experience sets it apart. ResultsCX is recognized for its ability to adapt to industry trends, provide scalable solutions, and drive positive business outcomes for its clients.
Global Headquarters:
Fort Lauderdale, Florida
Philippine Headquarters
Pasig City
- Teleperformance
Company Profile:
Teleperformance stands as a key player in the B2B sales outsourcing landscape, offering a comprehensive range of services to meet the diverse needs of businesses. With a global reputation for excellence, Teleperformance specializes in delivering exceptional customer experiences and sales solutions, making it a noteworthy player in the outsourcing industry.
Services Offered:
Teleperformance provides a comprehensive suite of B2B sales outsourcing services tailored to enhance customer engagement and drive sales success. Their services encompass omnichannel sales programs, multilanguage customer support, and digital transformation solutions. The company’s commitment to delivering exceptional customer experiences sets them apart in the competitive outsourcing market.
Why They’re in the Top 10:
Teleperformance secures its place in the top 10 B2B sales outsourcing companies due to its unparalleled global reputation and strategic focus on delivering innovative sales solutions. The company’s ability to adapt to evolving market dynamics, advanced technological capabilities, and a client-centric approach make it a standout choice for businesses seeking effective B2B sales outsourcing solutions. Teleperformance’s commitment to excellence positions it as a trusted partner, and its proven track record contributes to its prominent standing in the top 10.
Global Headquarters:
Paris, France
Philippine Headquarters
Mandaluyong City
- Alorica
Company Profile:
Alorica is a leading international B2B outsourcing company with operations in the Philippines, specializing in customer experience management and business process outsourcing. With a global presence, Alorica has positioned itself as a strategic partner for businesses seeking to enhance customer interactions and streamline operations.
Services Offered:
Alorica provides a wide range of B2B outsourcing services, including customer support, revenue generation services, back-office solutions, and digital services. The company’s services are designed to drive customer loyalty, increase revenue, and improve overall operational efficiency.
Why They’re in the Top 10:
Alorica stands out in the top 10 B2B outsourcing companies for its commitment to delivering exceptional customer experiences and driving business results. The company’s use of advanced technology, analytics, and a highly skilled workforce contribute to its reputation for providing innovative solutions. Alorica is recognized for its flexibility, scalability, and ability to adapt to the dynamic needs of businesses in various industries.
Global Headquarters:
Irvine, California
Philippine Headquarters:
Makati City
- Magellan Solutions Outsourcing Inc.
Company Profile:
Magellan Solutions Outsourcing Inc. is a leading B2B outsourcing company based in the Philippines, offering a range of business process outsourcing (BPO) services. With a focus on delivering customized solutions, the company has established itself as a trusted partner for businesses seeking to optimize their operations.
Services Offered:
Magellan Solutions Outsourcing Inc. provides a diverse set of B2B outsourcing services, including customer support, technical assistance, telemarketing, data entry, and virtual assistant services. The company’s services are tailored to meet the unique requirements of clients across various industries, contributing to improved efficiency and overall business success.
Why They’re in the Top 10:
Magellan Solutions Outsourcing Inc. earns its place in the top 10 B2B outsourcing companies through its commitment to client satisfaction, flexibility, and reliability. The company’s customer-centric approach, use of advanced technology, and skilled workforce contribute to its recognition. The company is known for its ability to adapt to industry changes, provide scalable solutions, and deliver high-quality BPO services that contribute to client growth.
Headquarters:
Mandaluyong City, The Philippines
- Transcom
Company Profile:
Transcom is a global B2B outsourcing company with a significant presence in the Philippines. Specializing in customer experience solutions, Transcom has gained recognition for its commitment to delivering personalized and effective services that enhance customer satisfaction and drive business growth.
Services Offered:
Transcom offers a comprehensive range of B2B outsourcing services, including customer support, technical assistance, sales and retention, and back-office solutions. The company leverages innovative technology and data analytics to optimize customer interactions and improve overall operational efficiency.
Why They’re in the Top 10:
Transcom secures its position in the top 10 B2B outsourcing companies through its industry reputation, industry-leading practices, and focus on delivering exceptional customer experiences. The company’s commitment to innovation, continuous improvement, and the use of data-driven insights contribute to its recognition. Transcom is known for its ability to provide scalable solutions, adapt to industry trends, and drive positive business outcomes for its clients.
Global Headquarters:
Stockholm, Sweden
Philippine Headquarters:
Pasig City
- TTEC
Company Profile:
TTEC, formerly known as TeleTech, is a global B2B outsourcing company with a strong presence in the Philippines. Specializing in customer experience, digital solutions, and consultancy services, TeleTech has earned a reputation for driving business transformation and improving customer engagement.
Services Offered:
TTEC offers a comprehensive suite of B2B outsourcing services, including customer experience management, data and AI operations, contact center technology, and analytics. The company’s services are designed to help clients navigate the digital landscape, enhance customer interactions, and drive overall business success.
Why They’re in the Top 10:
TTEC stands out in the top 10 B2B outsourcing companies for its global reach, digital expertise, and commitment to delivering transformative solutions. The company’s focus on innovation, use of advanced technology, and a customer-centric approach contribute to its recognition. The firm is known for its ability to provide strategic insights, drive operational efficiency, and deliver personalized solutions that meet the unique needs of businesses across industries.
Global Headquarters:
Greenwood Village, Colorado
Philippine Headquarters:
Pasay City
- TaskUs
Company Profile:
TaskUs is a B2B outsourcing company with roots in Texas but is rapidly growing its operations in the Philippines. Known for its innovative and flexible approach, TaskUs has become a preferred partner for businesses seeking to outsource customer support, content moderation, and other essential functions.
Services Offered:
TaskUs provides a broad range of B2B outsourcing services, including customer support, content moderation, AI services, and talent management. The company’s services are characterized by a focus on scalability, efficiency, and a commitment to helping clients achieve their business objectives.
Why They’re in the Top 10:
TaskUs earns its place in the top 10 B2B outsourcing companies due to its rapid growth, innovative approach, and commitment to client success. The company’s emphasis on technology-driven solutions, employee engagement, and a customer-first mentality contribute to its recognition. TaskUs is known for its ability to adapt to the evolving needs of businesses, provide customized solutions, and drive positive outcomes for its clients.
Global Headquarters:
New Braunfels, Texas
Philippine Headquarters:
Pasig City
Honorable Mentions
While these ten companies are the cream of the crop, there are several other B2B sales outsourcing companies in the Philippines worth considering.
- Foundever
Foundever, formerly known as Sitel, is a prominent B2B sales outsourcing company with roots in Florida, known for its customer-centric approach and comprehensive service offerings. With a global presence, the company provides a wide range of solutions designed to enhance customer experiences, optimize sales processes, and drive business success. Their services include:
⦁ Customer support
⦁ Sales and retention
⦁ Technical assistance
⦁ Omnichannel customer engagement
⦁ Digital solutions
Foundever’s honorable mention status is well-deserved, given its commitment to delivering exceptional B2B sales outsourcing services. The company’s use of advanced technology, multichannel engagement strategies, and a skilled workforce contribute to its recognition. Its adaptable and results-oriented approach positions it as a company to watch in the competitive landscape of B2B sales outsourcing.
Global Headquarters:
Miami, Florida
Philippine Headquarters:
Pasig City
- WNS Global Services
WNS Global Services is another key player in the B2B sales outsourcing sector, offering a comprehensive suite of services that spans customer support, back-office solutions, and analytics. With a global footprint, WNS leverages advanced technology to optimize sales processes and deliver tailored solutions for businesses seeking efficiency and growth. They are experts in providing B2B sales solutions, including:
⦁ Customer support
⦁ Back-office solutions
⦁ Analytics and reporting
⦁ Supply chain management
⦁ Integrated sales order management
WNS Global Services secures its place as an honorable mention in the “Top 10 B2B Sales Outsourcing Companies in the Philippines” article due to its commitment to client success and adaptability to dynamic market demands. The company’s diverse range of services, coupled with its global expertise, positions WNS Global Services as a valuable player in the B2B sales outsourcing landscape, contributing to its recognition in the honorable mentions list.
Global Headquarters:
Mumbai, India
Philippine Headquarters:
Quezon City
- Satellite Office
Satellite Office is an Australian-based offshore outsourcing company noted for providing scalable solutions for businesses seeking efficient sales processes. They have a growing presence in the Philippines and they offer staffing services for various industries, including the retail and ecommerce industries. Under this segment, the company offers the following services:
⦁ Customer service and sales
⦁ Digital marketing, design, and content services
⦁ Back-office support
⦁ Accounting and finance
⦁ Office space rentals
Satellite Office secured an honorable mention in the “Top 10 B2B Sales Outsourcing Companies in the Philippines” article for its commitment to delivering scalable B2B sales outsourcing solutions. The company’s focus on technology-driven solutions and strategic partnerships contributes to its recognition in the honorable mentions list, showcasing its impact in the competitive B2B sales outsourcing landscape.
Global Headquarters:
Sydney, Australia
Philippine Headquarters:
Taguig City
- ibex.
ibex. is another notable international B2B sales outsourcing company with a presence in the Philippines, offering a range of services to meet the evolving needs of businesses. With a focus on providing scalable and efficient solutions, the company has earned its place as an honorable mention in the B2B sales outsourcing sector. They offer a comprehensive suite of B2B sales services, which includes:
⦁ Contact center services
⦁ Customer experience management
⦁ Back-office solutions
⦁ Staff augmentation
⦁ Digital marketing
ibex. stands out for its ability to deliver tailored B2B sales outsourcing services that align with the unique requirements of clients. The company’s commitment to scalability, technology-driven solutions, and client-focused approach positions them as a company to watch in the ever-expanding landscape of B2B sales outsourcing.
Global Headquarters:
Washington D.C.
Philippine Headquarters:
Parañaque City
- Five9
Five9 has emerged as a notable player in the B2B sales outsourcing sector, offering innovative solutions to businesses seeking to elevate their sales strategies. As a leading provider of cloud-based contact center software, Five9 specializes in delivering cutting-edge technology solutions to optimize customer interactions and drive sales success. They provide comprehensive B2B sales support, including
⦁ Customer engagement solutions
⦁ Intelligent automation
⦁ Analytics and reporting
⦁ Contact center software
Five9 earns its place as an honorable mention due to its focus on leveraging cloud technology and intelligent automation to enhance B2B sales processes. The company’s suite of services, ranging from omnichannel customer engagement to analytics, showcases its commitment to providing comprehensive solutions. They are recognized for their forward-thinking approach, making them a company to watch in the competitive landscape of B2B sales outsourcing.
Global Headquarters:
San Ramon, California
Philippine Headquarters:
Mandaluyong City
Why these companies are companies to watch out for
These honorable mentions stand out for their diverse service offerings, customer-centric approaches, technological prowess, global presence, and scalability. Demonstrating excellence in the B2B sales outsourcing landscape, these companies provide a versatile range of services, prioritize customer satisfaction through long-term partnerships, leverage advanced technology to optimize processes, operate on a global scale, and offer scalable solutions adaptable to changing market dynamics.
Their inclusion as honorable mentions reflects their significant impact and potential for growth, making them strategic partners for businesses seeking innovative and effective B2B sales solutions in the dynamic Philippine outsourcing industry.
Conclusion
All the companies included here in the “Top 10 B2B Sales Outsourcing Companies in the Philippines for 2024” and their honorable mentions represent the epitome of excellence in the dynamic realm of B2B sales outsourcing. Chosen for their innovative practices, commitment to client success, and adaptability to evolving business landscapes, these companies stand poised at the forefront of the industry.
As businesses worldwide continue to seek effective B2B sales solutions, these selected entities, both in the top 10 and as honorable mentions, emerge not just as service providers but as indispensable strategic partners for businesses everywhere.
Check out our other Top 10 lists on Philippine companies, namely payroll outsourcing companies and HR companies.
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Make informed decisions for your B2B sales success. Dive into our blog post to discover essential questions to ask when selecting the best sales outsourcing company in the Philippines.
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