Connext helps companies build custom, dedicated teams in Latin America. Customer support, software development, and more. Managed nearshore staff augmentation.
THE CONNEXT DIFFERENCE
What is nearshore staff augmentation?
Nearshore staff augmentation is a business strategy where companies hire remote employees or teams from neighboring countries or regions to supplement their existing workforce. This approach allows companies to access a larger talent pool, reduce costs, and overcome skill shortages. Nearshore staff augmentation is particularly popular in the IT and software development industry, where companies can benefit from the expertise and cost-effectiveness of skilled professionals located in nearby countries with similar time zones and cultural affinity.
OFFSHORE STAFFING ROLES
Customer Service Outsourcing
When it comes to attending to product or service-related concerns, customers want their concerns to be addressed real-time. Effective customer service can translate to potential conversions, customer loyalty and retention.
Latin America provides advantages to traditional outsourcing countries because of time zone similarities and bi-lingual support capabilities.
Customer Service Representatives
Account Managers
Help Desk
Collections
Help Desk
OFFSHORE STAFFING ROLES
Information Technology (IT) Services
Improve your business’ productivity, cycle time, accuracy, and scalability by offshoring Information Technology (IT) Services.
Through offshoring IT services, businesses can work with technical experts in innovative product and software development, enterprise management, and adjoined services.
Customer Service Representatives
Account Managers
Help Desk
Collections
Help Desk
Offshore teams to supercharge your growth
Get The Ultimate End-To-End Client Experience.
Contact Us and Get A Custom Solution
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How can we help?
Our Pricing Model
Dedicated support teams, hired based on your specific requirements.
