Employer of record
Payroll, benefits, and legal compliance for your offshore team
Team Facilities
Connext Facilities
Connext helps high-growth, innovative companies build custom, dedicated nearshore support teams across the Philippines, India, and Latin America.
Global Facilities
We have state of the art office spaces, private rooms by request, as well as employee pantry, break rooms, and nap rooms in our respective locations.
- 50,000+ SQFT of office space
- 500+ available seats
- Fiber internet connection
- Redundant internet
- Back up generators
- Biometric security
- 24/7 IT Support
Our dedicated team can properly assist and provide technical support 24/7.
Equipment customization
Equipment set-up can be customized based on your technical requirements, overall business needs and required staffing. The typical equipment set up for each team member includes:
- Desktop Computer – 16GB RAM
- (2) 24-inch monitors
- Keyboard
- Headset
- Mouse
- Windows Operating System
- Antivirus
Our dedicated team can properly assist and provide technical support 24/7. We also help you to set up access to your systems.
Level 1 Help Desk Support
Our level 1 Help Desk Support team handles common IT issues, such as password resets, software installation, network connectivity, etc. They are available to support your team 24/7/365.
Uptime monitoring
Proprietary software monitors the employee equipment to ensure compliance with your data and working hours.
Angeles City, Philippines
Angeles City is home to a young, educated, and tech-savvy workforce, particularly adept in customer service, IT, and back-office operations. Its proximity to educational institutions ensures a steady talent pipeline.
Located near eateries, a mall, and Starbucks, the Angeles office has two floors and boasts approximately 20,000 square feet (1770 square meters) of modern office space.
This space includes training rooms, nap rooms, recreation rooms, conference rooms, and 400 seats for team members. There is on-site medical attention and security guarding the building.
As every office space with Connext, this office comes equipped with biometric security and redundant internet and power connections.
Davao City, Philippines
Known for its high English fluency and neutral accent, Davao has a strong pool of skilled professionals, supported by top universities and technical schools. The talent pool excels in customer service, IT, finance, healthcare, and back-office roles.
Located at the 2nd Floor of HAI Global Building Pryce Business Park, J.P. Laurel Ave., Bajada, Davao City with an approximated 14,000 sq. ft. (1280 square meters), the office currently supports several administrative and professional services staff.
As every office space with Connext, this office comes equipped with biometric security and redundant internet and power connections.
Bogotá, Colombia
Bogotá, Colombia, is an emerging outsourcing destination known for its strategic advantages and growing prominence in the global outsourcing market. Bogotá boasts a large pool of educated professionals, particularly in IT, customer service, finance, and healthcare sectors, supported by a strong educational system and technical training programs.
Nestled right in the heart of the capital city, our office boasts approximately 6000 square feet (550 square meters) of modern office space.
This space includes training rooms, a production floor, terrace, cafeteria, and a golf simulator. As every office space with Connext, it comes equipped with biometric security and redundant internet and power connections.
Manila, Philippines
Ortigas Center is a central business district located within the joint boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Manila, the capital of the Philippines, is one of the world’s premier outsourcing destinations, offering unparalleled advantages for businesses seeking high-quality services.
As our newest office addition, our Ortigas office is on the 27th and 29th floors of the Discovery Centre Building with roughly 8000 square feet of space (740 square meters).
As every office space with Connext, this office comes equipped with biometric security and redundant internet and power connections.
The Ultimate End-to-End Experience
Tailored Solutions
Leadership
Seamless Operations
Exceptional Facilities
Frequently asked questions
How does Connext's recruiting process work?
Connext handles sourcing, screening, and first-round interviews on your behalf using AI-enabled tools and a database of over 10,000 candidates. The process is tailored to your role requirements with an average time to hire of just 21 days.
Can Connext recruit for specialized or cross-functional roles?
Yes. Connext fills roles across financial services, customer service, healthcare, back office, IT and development, and marketing, whether you need a single specialist or an entire department.
What does Connext handle as an Employer of Record?
Connext acts as the legal employer for your offshore team, managing payroll, taxes, benefits, HR support, and local labor law compliance in countries like the Philippines and Colombia, so you can build an international team without setting up your own legal entity.
How much can I expect to save compared to hiring locally?
Clients typically save around 70% compared to equivalent local wages in Western markets. Monthly all-in rates start at $1,800 per person depending on the role, and you can start with as few as two employees.
What does a Connext Service Delivery Manager actually do?
Your dedicated SDM handles day-to-day team oversight, HR matters, onboarding, performance reporting, and Level 1 IT support, serving as your on-the-ground country manager. Connext maintains a 35:1 employee-to-manager ratio to ensure hands-on, responsive support.
Where are Connext's offices located?
Connext operates offices in Angeles City, Davao City, and Manila in the Philippines, and Bogotá in Colombia, with over 50,000 sq. ft. of workspace and 500+ available seats across all locations.
What security measures are in place at Connext facilities?
All offices feature biometric door access, clean desk policies, locker rooms for personal electronics, redundant internet and power, and 24/7 on-site IT support. Private rooms are available on request for teams with heightened confidentiality needs.
What equipment does Connext provide to team members?
Each team member receives a desktop computer (16GB RAM), two 24-inch monitors, keyboard, mouse, headset, Windows OS, and antivirus software. Configurations can be customized to your technical requirements.
Is Connext certified for data security compliance?
Yes. Connext holds a Type 2 SOC 2 certification with independently audited controls across security, availability, confidentiality, and privacy, applied consistently across all operations and facilities.
What does the Contractor Transitions service involve?
Connext converts your existing independent contractors into full-time employees under its Employer of Record model, handling all legal, HR, payroll, and compliance aspects of the transition. Team members gain access to benefits and legal protections, while you reduce misclassification risk and improve workforce stability.
Do I need to already have staff to get started with Connext?
No. Connext can recruit, hire, onboard, and manage your team from the ground up. Clients can engage Custom Recruiting, EOR, Co-Management, Facilities, and IT Security as a fully integrated package from day one.
What kind of support is available after my team is up and running?
Connext provides a 24/7 IT Operations Center, uptime monitoring for all employee equipment, daily manager check-ins, and ongoing HR and compliance support. Clients also have access to recurring business reviews with their Service Delivery Manager to ensure team performance stays on track.
