The article aims to provide an outlook of top Business Process Outsourcing Companies in the Philippines. In Global business process outsourcing destinations, you can find global talent at a much lower cost than hiring domestically.
The Philippines is a top business process outsourcing destination for investors who want to expand operations overseas. According to Nexford Insights, the Philippine BPO industry contributes nearly $30 billion to the economy each year. It is estimated that 1.3 million Filipinos were employed in over 1000 BPO companies in 2019, and that figure is showing 8-10% growth every year. It is estimated that the country holds 10-15% of the global BPO market.
Here are top Philippine Business Process Outsourcing companies that continue to stay on top of their game and help contribute to the forecasted growth of the global Business Process Outsourcing Industry.
Accenture
Founded in 1989 in Hamilton, Bermuda with Headquarters in Dublin, Ireland, Accenture is a global information technology services, management and company based in Dublin. It is one of the largest professional services companies with over 699K Accenture employees worldwide, with over 7K Clients served across more than 120 countries, and 200 Cities with Accenture locations and operations, across 50 countries.
The revenue of Accenture for the twelve months ending May 31, 2022 was $59.590B, a 24.28% increase year-over-year. Annual revenue for 2021 was $50.533B, a 14% increase from 2020.
Its service offerings are as follows:
- Application Services
- Artificial Intelligence
- Automation
- Business Process Outsourcing
- Business Strategy
- Change Management
- Cloud
- Customer Experience
- Data & Analytics
- Digital Commerce
- Digital Engineering & Manufacturing
- Ecosystem Services
- Finance Consulting
- Infrastructure
- Marketing
- Mergers & Acquisitions (M&A)
- Metaverse
- Operating Models
- Security
- Supply Chain Management
- Sustainability
- Technology Consulting
- Technology Innovation
- Zero-Based Transformation
Accenture has also been operating in the Philippines for 30+ years. Accenture Philippines is one of the established IT companies with 800+ clients worldwide with over 72K+ employees. The Accenture Mandaluyong branch was awarded 3rd in the Philippines Best Workplaces 2022.
IBM Business Services
Founded: June 16, 1911, Endicott, New York, United States
Headquarters: Armonk, New York, United States
IBM is an American multinational technology corporation specializing in Information technology and consulting services with operations in over 171 countries. Among its scope of consulting and services are Business Consulting, Design and Business Strategy, Hybrid Multicloud, Talent Management Application, Application, Security, and Technology Support services.
IBM uses artificial intelligence and natural language in some of its product offerings. Aside from these, IBM also offers Automation, Blockchain, Business operations. Data and Analytics, IT Infrastructure, Quantum computing, Security, Supply Chain solutions.
The revenue of IBM for the twelve months ending March 31, 2022 was $58.360B, a 14.89% increase year-over-year. IBM’s annual revenue for 2021 was $57.35B, a 3.93% increase from 2020.
In the Philippines, IBM has offices in Quezon City, Metro Manila, Taguig City, Metro Manila, Sta. Rosa, Laguna, Naga City, Bicol, and Cebu City, Cebu. The IBM presence in the Philippines consists of IBM Philippines, Inc., IBM Solutions Delivery, Inc., and IBM Business Services. IBM Business Services is a known provider of Business Transformation Outsourcing for HR, IT Infrastructure, Security, Finance & Accounting and Supply Chain Management services established in the country in 1990.
Triniter
Tirniter was founded in 2015 with its headquarters in Miami, Florida. The company has contact centers in the United States, India and the Philippines.
Triniter provides business process outsourcing solutions such as 24/7 Customer Service Support, Multilingual Support, Technical Support, Customer Success, Back-office Support Teams, and Automation and AI Solutions. The company has over 1100+ Clients & Partners. Among its clients are Microsoft, Intel, and Nike.
Infosys
Infosys BPM Limited Philippines
https://www.infosysbpm.com/philippines.html
Infosys is a multinational Information technology company founded in 1981 that offers technology services, business consulting and other professional services. The company has 314,000 employees. operates in 50+countries and has over 1,741 clients. Among its digital core capabilities are innovative and technological solutions such as Application Development and Maintenance, Business Process Management, Consulting Services and Incubating Emerging Offerings which include:
- Digital Workplace Services
- Digital Experience
- Applied AI
- Data Analytics
- Blockchain
- Engineering Services
- Internet of Things (IoT)
- Enterprise Agile DevOps
- API Economy & Microservices
- Application Modernization
- Cloud
- Digital Process Automation
- Digital Supply Chain
- Service Experience Transformation
- Cyber Security
- Testing
Its clients include Citigroup, Bank of America, Charles Schwab, and Wells Fargo.
Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. InfosysBPM is an end-to-end bpm outsourcing services provider that aims to unlock business value and transform the business. Infosys BPM has 35 delivery centers in 14 countries spread across 5 continents with 52,411 employees from 120 nationalities, as of March 2022.
Infosys BPM Philippines, a delivery center of Infosys BPM, began operating in the country in 2007. The company operates in three business sites located across Muntinlupa and Taguig and has provided business process management services such as Legal Process Management; Human Resource Operations; Technology; Sourcing and Procurement Services; Sales and Fulfilment Services; Finance and Accounting Services; Service Desk Services; and Customer Service, across industries like CPG and logistics; healthcare and insurance; financial services; retail and life sciences; manufacturing; utilities; energy; and communication services.
Connext Global Solutions (Connext)
Connext builds, trains, and manages highly functioning custom outsourced teams thus enabling client growth and levels the playing field for clients.
Since 2014, the company has provided remote staffing and outsourcing services and enabled the growth to over 50 clients through highly talented remote staff, white-glove account management, work tools, operating facilities, systems, automation and targeted process improvement. is helping mid-sized businesses tackle the workplace shortage head-on with innovative remote staffing solutions.
The company experienced 71% growth in 2021, positioning itself as Leader in Customer Experience Co-Sourcing. Currently, the company has 400 employees and signed a lease for a 10,000 square ft. second building in the Philippines.
Cognizant
Cognizant was founded in January 26, 1994 with headquarters at Teaneck, New Jersey, United States. Cognizant is an American multinational consulting, professional services and business process services company. The company has over 318,400 employees worldwide. In 2019, its revenue amounted to 16.8 billion USD. Cognizant specializes in technology services such as IoT, Artificial Intelligence (AI), Software Engineering and Cloud Enablement. Cognizant has 6,000 employees in 6 of their delivery centers in the Philippines.
Among its services are as follows:
- Application Services & Modernization
- Core Modernization
- Digital Experience
- Digital Strategy
- Enterprise Application Services
- Industry & Platform Solutions
- Infrastructure Services
- Intelligent Process Automation
- Quality Engineering & Assurance
- Security
- Software Product Engineering
Genpact
Headquarters: New York, New York, United States
Founded: 1997
Genpact is a global professional services company with expertise in end-to-end operations and innovative solutions through artificial intelligence (AI). Genpact has over 100k employees, serves 800 clients around the world (21 delivery countries, and 90+ delivery centers), with $40 billion worth of impact created for clients. The company has an annual revenue of $4.0 billion as of December 31, 2021. Its offerings include business services such as Core Business Services (Customer Service Support), Procurement and Supply Chain (Supply Chain Management), Sales and Commercial, Risk and Compliance (Credit Risk Management), and Finance and Accounting (Enterprise Performance Management). Its notable clients include Bayer, General Electric Power, Mondelez International. Genpact has delivery centers in Africa, North American, Latin America, Middle East and Asia with three offices in the Philippines located in Balanga City, Bataan, Alabang, Muntinlupa City, and Quezon City. Genpact Services LLC Philippines was established in 2006 in Manila.
Tata Consultancy Services (TCS)
Headquarters: Mumbai, India
Founded: April 1, 1968
Number of employees: 528,748 (December 2021)
Tata Consultancy Services (TCS) is a multinational information technology services, digital and business services and consulting company. It is a part of the Tata Group and operates in 149 locations across 46 countries. The company operates on a global scale with over 592,195 associates (including subsidiaries) representing 153 nationalities, across 46 countries as of March 2022.
Its innovative tech and business intelligence-driven solutions are Analytics and Insights, Blockchain, Cognitive Business Operations, Cyber Security, Enterprise Applications, Quality Engineering, Automation & AI, Cloud, Consulting, IOT & Digital Engineering. TCS caters to Deutsche Bank AG, SAP AG, ASML Holding NV, Infineon Technologies AG, and ABB Ltd. TCS started in the Philippines in 2008.
Deloitte Philippines
Deloitte is an international professional services provider with a network of member firms spans more than 150 countries and territories that employs over 330,000 people globally.
Deloitte Philippines is a leading professional business service provider that was founded in 1997 with over 860 professionals in two cities – Bonifacio Global City (BGC) in Taguig and Cebu. The company offers audit & assurance, tax, risk advisory, financial advisory, and business process solutions in Industries such as Consumer, Energy, Resources & Industrials, Financial Services, Government & Public Services, Life Sciences & Health Care, and Technology, Media & Telecommunications.
TaskUs
TaskUs offers Digital Customer Experience, Learning Experience, Platform Integrity, AI Services, Consulting and Compliance solutions. TaskUs has 90+ Technology Partners, 100% cloud-based Systems, 23 sites in 12 countries including the Philippines, Taiwan, India, Europe, Colombia, United States, and Mexico.
Its offices in the Philippines are located in Taguig, Manila (450 seats), Anonas, Quezon City (1,500 seats), San Fernando, La Union (1,100 seats), Clark, Pampanga (1,500 seats), Meycauayan, Bulacan (1,300 seats), Imus, Cavite (1,400 seats), Batangas City, Batangas (1,000 seats), Bacoor, Cavite (900 seats), Antipolo, Rizal (1,100 seats), and Tagbilaran, Bohol (1,000 seats).
VXI Philippines
VXI Global Solutions is a fast-growing customer care and customer experience (CX) solutions provider founded in 1997 with more than 35,000 employees in locations in North America, Asia, Europe and the Caribbean. The company provides BPO services, customer care tools, omnichannel and multilingual support, software development, CX innovation, quality assurance (QA) and infrastructure outsourcing.
VXI currently has 43 delivery locations globally. VXI delivery centers are located onshore (US), nearshore (Jamaica and Guatemala), and offshore (Philippines). VXI Philippines was founded in 2003 and currently has 20,000 employees across Metro Manila, Pampanga, and Davao.
Alorica
Alorica is a leading customer experience (CX) provider that serves 250+ clients in industries such as
Community, FinTech, Gaming, Health & Lifestyle, Subscription, and Tech and manages 2 billion customer interactions annually, including 22M Robotic Automation Transactions and 55M Back Office Interactions. The company has 100K+ employees in 16 countries.
Alorica has been recently named a leader in the Gartner® 2022 Magic Quadrant™ for Customer Service BPO.
Alorica Philippines has service centers in Makati, Quezon City, Taguig, Mandaluyong, Marikina, Alabang, Muntinlupa, Clark Pampanga, Lipa Batangas, Cebu, and Davao.
TTEC / TeleTech Customer Care Management Philippines Inc.
https://www.ttec.com/asiapacific/philippines
TTEC Holdings, Inc. was founded in 1982 with headquarters in Englewood, Colorado, United States. TTEC has around 62,000 employees. The company provides CXaaS, business process and technology services such as Fraud report, Card inquiries, Billing and payment info, Healthcare, Benefits inquiries, Claims processing, Billing and payment info, Retail, Order inquiries, Returns, Product inquiries, and Billing inquiries in the Banking and Financial, Healthcare, Retail, Telecommunications Industries.
According to Statista, the annual revenue reported by TTEC Holdings increased steadily between 2013 and 2021. The Colorado-based business process outsourcing company reported an annual revenue of 2.27 billion U.S. dollars in 2021, up from 1.95 billion U.S. dollars in 2020.
In the Philippines, TTEC, known as TeleTech, was established in 2001 and has 23,000+ employees in 19 service delivery centers.
Sutherland Global Services
https://www.sutherlandglobal.com/
Established in 1986, Sutherland Global Services provides business process solutions in industries like Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics. The company has over 38,000 global professionals across North America, APAC, Europe, Latin America, Middle East and Northern Africa in 61 delivery centers handling over 43 million transactions per month. In the Philippines, Sutherland has centers in NCR and Pampanga.
Teleperformance
Teleperformance is a global customer experience management, business process and customer service provider of Digital CX and AI, CX Management, Analytics and Consulting, Security, and Specialized Services. The company serves 170 countries and has 420,000 employees worldwide. Teleperformance has centers in Europe, the Americas, Africa and Asia.
Teleperformance Philippines was established in 1996. The company offers customer care, technical support, customer acquisition, consulting and analytics, business service solutions, and other high-value specialized services. Its office in Pasig was awarded 9th place in the Philippines Best Workplaces for 2022.
Helpware
Helpware is a business process outsourcing provider established in 2015 in Lexington, Kentucky, United States with 9 worldwide offices across USA, Ukraine, Mexico, Germany, the Philippines, Poland, Albania, and Puerto Rico. The company has an employee range of 501-1000 and has served 150+ clients.
Helpware at Home offers People as a Service Model and Digital, Automation and Artificial Intelligence Solutions in industries such as Ecommerce & Retail, SaaS & Software, HealthCare & HealthTech, Gaming & Entertainment, FinTech, Social Media and others. The company also offers solutions customized for startups. Among its notable clients are Google and Microsoft.
Helpware Philippines has offices in Cebu and Manila. The company’s local presence has achieved 100%
of client ramps / commitments with 100% compliance.
Capgemini
Capgemini is a French multinational information technology services and consulting company founded in 1967 that supports a wide range of applications and infrastructure across end users globally. Its scope of technology-driven services include Cloud enablement, Customer Service support, Cybersecurity, Data and artificial intelligence, Enterprise management. With over 340K+ strategic and technological experts, Capgemini provides innovative solutions to 50+ countries.
Capgemini established a global delivery center in Taguig, Manila, Philippines last 2018.
Wipro
Wipro Limited is an Indian multinational corporation founded in 1945 that offers information technology, consulting and business process services. Wipro has 240,000 dedicated employees serving clients across 66 countries.
Wipro Philippines Inc. (A 99.99% Owned Subsidiary of Wipro IT Services SE) has centers in Manila and Cebu.
The company utilizes cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies in its Service Offerings:
- Data, Analytics & AI
- Applications
- Digital Operations and Platform
- Consulting
- Infrastructure Services
- Digital Operations & Platform
Magellan Solutions Outsourcing Inc.
https://www.magellan-solutions.com
Incorporated in 2005, Magellan Solutions Outsourcing Inc. is a Philippine call center and business processing outsourcing provider. The company provides inbound and outbound customer care call center services, outbound and lead generation, back-office and data processing for the following industries: Healthcare, Legal, Real Estate , Insurance, Retail, Ecommerce, Customer Support, and Human Resources. The Magellan Solutions Outsourcing office is located in Mandaluyong City, Manila.
JP Morgan Chase & Co. Philippines
https://www.jpmorgan.com/PH/en/
JP Morgan started operations in Asia Pacific since 1872, and currently has 17 markets. The company established operations in the Philippines in 1961.
JPMorgan Chase has over 15,000 employees in the Philippines. The company provides cash management solutions, strategic advice, capital raising and risk management expertise.
Sitel Group
Sitel Group is a customer experience (CX) solutions provider with 90,000 employees across locations in 40 countries, serving 27 countries in 48 languages.
Sitel Philippines was established in 2000. The company operates in 20+ sites with 37,000+ associates. Sitel Group in the Philippines has 15+ hubs and 40,000+ associates. Among Sitel’s CX solutions are Learning as a Service, Team Collaboration Tools, Omnichannel Hub, Intelligent Automations, Customer Care, Multilingual Customer Support, Chat & Messaging Services, Security & Fraud Detection, Customer Insights, Predictive Analytics, Conversational AI and Digital Agents.
Startek, Inc.
Startek, Inc. is a global customer experience management and digital solutions provider that offers CX insights, analysis, artificial intelligence, and omnichannel solutions. The company operates in 46 locations in 13 countries, with 40,000 employees serving 150 clients in Cable Media, Financial Services, Health Care, Retail, Technology, Telecommunications, Energy and Utilities. In the Philippines, Startek has sites in Makati, Pasig, and Angeles.
Its 2021 net revenue in the third quarter increased 6% to $172.8 million compared to $162.7 million in the year-ago quarter.
CallBox
Founded: 2004
CallBox is a top Ranking B2B Lead Generation Services that uses an account-based marketing approach in reaching a global database of contacts. The company offers Lead Generation Services and Appointment Setting, Outbound call center services and more. Among its clients are Twitter, HP, and eBay. Callbox currently has 700 employees, with 300 data specialists that collect, validate, and update each database record, and has carried out over 10,000 campaigns.
Premier BPO
Premier BPO is a business process outsourcing provider established in 2003 that offers customer service, software and omnichannel engagement solutions to industries such as Technology, Telecommunications and Media, Logistics and Trucking, Healthcare, Finance and Retail/E-commerce. The company has offices in the United States, China, the Philippines, and Pakistan. The Philippines facility was established in 2008.
Open Access BPO
Open Access BPO was founded in 2006. The company provides scalable business process outsourcing, and knowledge process outsourcing and multichannel customer support services (available in 30+ languages) focused in Customer Experience and Content.
The company has sites in The Philippines (Makati and Davao), USA (Las Vegas), Taiwan (Taipei), China (Xiamen).
Conectys Global BPO Solutions
Conectys Global BPO Solutions is a customer experience and call center, content moderation, and digital-first solutions provider that was launched in 2004 an currently has 3,000 dedicated employees working from 13 sites globally. The company provides multilingual support with 35+ languages. The company serves industries such as FinTech, Gaming, Social Media, Retail and eCommerce, Healthcare and Pharmaceuticals, and Travel and Hospitality. Conectys operates in USA, Poland, Romania, Portugal, Turkiye, Egypt, Taipei, and the Philippines.
Acquire BPO
Acquire BPO was established in 2005 and has since developed into a customer service and business process outsourcing provider with 9,500+ employees across 15 locations in Australia, the Philippines, the United States and the Dominican Republic. The company serves industries such as Banking & Financial Services, Direct Selling, Ecommerce, Education, Energy And Utilities, Healthcare, Insurance, Logistics & Transportation, and Media.
In 2015, Acquire BPO established a global site in the Philippines to provide Contact Centre, BPO and Marketing services. The country now has 5,000 full-time employees in 11 locations.
Flatworld Solutions
https://www.flatworldsolutions.com/
Founded in 2002 and incorporated in 2004, Flatworld Solutions provides technology and back-office support solutions such as Mortgage Services, Call Center Services, Data Entry Services, Software Development, Healthcare BPO, Creative Design, Photo Editing, Insurance BPO Services, Finance & Accounting, Engineering Services, and Data Science.
The company has 10+ Global Delivery Centers including India, the Philippines, Kenya, Bolivia, and Colombia with over 3500+ employees serving over 18,488 customers. nd-play benefits with mitigated risk, accountability, transparency and a single point of contact.
Unity Communications
Unity Communications is a Business Process Outsourcing provider with headquarters in headquarters in Gilbert, Arizona founded in 2009. The company provides Back Office, Software, Technology and Customer Service support services. It has been named one of the Top 1000 Service Providers for 2021 by the ratings and reviews platform Clutch.
It has global centers across the United States (Austin (TX), Denver (CO), Los Angeles (CA), Pittsburgh (PA), Salt Lake City (UT)), the Philippines (Manila, Taguig, Alabang, Makati, Pasig City, Bonifacio Global City), Mexico (Monterrey), and Costa Rica (San Jose).
Cloudstaff
Cloudstaff provides Business Process Outsourcing services for Real Estate, Accounting, IT Support, Collections, Software QA, eCommerce, Software Development, Back Office and more.Cloudstaff was established in 2005. In 2010, the company expanded operations to the Philippines.
Today, Cloudstaff now has 4,800 staff and contractors across 13 different locations. The company has offices in the United States, London, Australia, and the Philippines. Currently, Cloudstaff has 8 outsourcing office facilities in the Philippines.
Remote CoWorker
https://remotecoworker.com/
Remote Coworker is a Business Process Outsourcing provider founded in 2013 that offers Virtual Assistance, Customer Support, Back-office Support, Technical Support, Bookkeeping, Sales and Billing, and Real Estate Admin Support to the following industries: Advertising & Marketing, Business Services, Financial & Payments, Healthcare & Medical, and Information Technology. It is rated as a Top BPO Services Company by goodfirms.co.
[24].7ai
Boldr.
Boldr. is a business process outsourcing and PEO provider that can build fully managed outsourced teams to provide services such as Customer Service, Data Management, Sales and Revenue, Ecommerce, Technology and more.
Boldr. has offices in Long Beach, CA,United States, Canada, Pasig City, Manila, Philippines, Tacloban City, Leyte, Philippines, Yucatan, Mexico, Cape Town, South Africa.
Booth and Partners
http://www.boothandpartners.com
Booth and Partners was established in 2013. The company provides customized outsourcing and Recruitment solutions support such as Managed services, Staff leasing, and Employer of Record. Booth and Partners specialized in Sales and Customer Service Support, Administrative Support, Finance and Accounting, Marketing, Design & Creative, Information Technology, and Business Services. Booth and Partners hs 670+ employees worldwide sering 89+ clients across the globe in 3 office sites, including Makati, Philippines. It was awarded Best Sustainability Company of the Year 2021 in the Asia CEO Awards.
Optum
https://careers.unitedhealthgroup.com/about-us/our-businesses/optum-overview/
Optum is part of the UnitedHealth Group family of businesses. Optum serves clients across 150 countries –and operates in North America, South America, Europe, Asia Pacific and the Middle East. In the Philippines, its global solutions team provides consulting, technology and process solutions for health care. Optum has offices in Alabang, Taguig, Quezon City, and Cebu.
TELUS International
TELUS International is a global customer experience (CX) and next-gen digital IT solutions provider with over 68,000 team members in 28 countries. In the Philippines, TELUS International has 26k+ Team members and 8 CX and IT delivery centers throughout Manila. The company was awarded as the #1 CSR Company of the Year by the Asia CEO Awards.
American Express International Philippines
https://www.americanexpress.com/en-us/careers/locations/manila/index.html/
Established in 1850, American Express now has 60,000 colleagues, 15 Colleague Networks with 100+ chapters globally. The company promotes Inclusion & Diversity.
American Express International Philippines was established in 2015. The company now has more than 3,000 employees.
American Express International Philippines is a Business Process Outsourcing provider for international travel business, payment card business, including but not limited to back-office support services, vendor management services, contact centre services, technology support, and program management. The company ranks #5 in Philippines Best Workplaces 2022 Large Category.
Shell Business Operations Manila
Shell Business Operations (SBO) Manila is a business entity is part of Shell companies in the Philippines (SciP) established in 1914.
Shell Business Operations (SBO) Manila started operations in 2004. The company is focused on providing corporate performance in Human Resource, Customer Service, Finance and Data, Order-to-Delivery, and Contracting and Procurement. SBO Manila partners with 120 Shell companies in more than 50 countries with 28,000 Shell Staff worldwide, in 7 different languages. The business employs over 4,000 people nationwide.
Concentrix
Concentrix is a business services provider of CX Consulting and Design, Digital CX Operations, and Digital CX Technology that serves industries like Automotive, Banking & Financial Services, Consumer Electronics, Energy & Public Sector, Healthcare Services, Insurance, Media & Communications, Retail & eCommerce, Technology, and Travel, Transportation & Tourism. The company had approximately 270,000 full-time employees in 2020, with 57,000 based in the Americas, 185,000 based in Asia-Pacific, and approximately 26,000 based in EMEA.
The revenue of Concentrix for the twelve months ending May 31, 2022 was $5.968B, a 15.04% increase year-over-year. The company’s annual revenue for 2021 was $5.587B, a 18.38% increase from 2020.
Deutsche Knowledge Services Pte. Ltd.
Deutshce Bank is a leading global bank with a wide network in Asia Pacific for 150 years that spans 14 markets. Deutsche Bank obtained a full commercial banking license in the Philippines in mid-1995.
Deutsche Knowledge Services Pte. Ltd., a subsidiary of Deutsche Asia Pacific Holdings Pte Ltd., is a business and management consultancy provider. The company operates in Taguig City.
Automatic Data Processing, Inc. (ADP)
ADP Philippines
Automatic Data Processing, Inc. (ADP) is a global HR and outsourcing provider that has a total of approximately 56,000 employees worldwide in 140 countries.
Its Philippines center started operations in 2010. ADP Philippines has 8,500+ compliance and payroll professionals providing global and local payroll or workforce management solutions and human capital management (HCM) solutions featuring unified global reporting and compliance management.
Afni
Afni is a business process outsourcing provider established in 1936 in Bloomington, Illinois. The company provides Inbound and Outbound Voice, Digital Engagement, and Back Office Processing with Industry expertise in the Telecommunications, Healthcare and Insurance industries.
Afni now has around 10,000 employees and operates in 2 countries, namely, the U.S. (Alabama, Arizona, Illinois, Kentucky) and the Philippines.
Macquarie
Macquarie Offshore Services
Macquarie is a global financial services provider focused on Asset Management,
Banking and Financial Services, Commodities and Global Markets, Capital, Leadership and Corporate Governance. The company was founded in 1969 with 16,000 employees operating in 33 markets in the following locations: Australia and New Zealand, Americas, Asia, Europe, Middle East and Africa.
Macquarie Offshore Services Private Limited and Macquarie Capital Securities is located in Ayala Avenue, Makati, Manila, Philippines.
Amazon Operation Services Philippines Inc.
Amazon Operation Services Philippines, Inc.’s Customer Service team offices in Manila and Cebu started operations in February 2018. The company is a Call Center/IT-Enabled Services/Business Process Outsourcing provider with more than 5000 employees offering 24/7 world-class customer service to North America and UK customers.
Canon Business Services
Canon Business Services (CBS) is a business process outsourcing and consulting company of Canon that offers scalable business process outsourcing services, particularly Digitisation Services, Document Process Outsourcing and Integrated Services, and eMaintenance. Its Philippines locations are in Taguig City, Parañaque City, San Fernando, La Union, Angeles City, Pampanga, Legazpi City, Albay, Mabolo, Cebu City, and Davao del Sur.
EXL Service
Headquarters: New York, New York, United States
Founded: April 1999
EXL Service is a global analytics and digital and insights-driven solutions company of 37,000+ employees. Its Innovative solutions on Data Analytics, Digital and AI, and Operations covers industries including Insurance, Healthcare, Banking and Financial Services, Media & Entertainment, Manufacturing, Retail, Logistics and more. EXL Service Philippines is located in Pasay, Metro Manila.
Enshored
Enshored is a business process outsourcing provider for startups. The company provides Digital Customer Experience, Content Moderation, Sales and Marketing, and Back Office Support to the following industries: E-commerce, SaaS Marketplaces, TravelTech, Food Ordering Apps, Fintech, and Social Media. The company has global centers in the Philippines, Portugal, Malaysia, with headquarters in California.
Superstaff
Superstaff is a Philippine company that was launched in 2009 that provides a full range of customizable outsourcing solutions such as Multilingual Support, Back Office Support, Customer Service Outsourcing, Recruitment Process Outsourcing, Knowledge Process Outsourcing, E-Commerce Outsourcing. The Superstaff Operational HQ is located in Makati, Metro Manila, Philippines.
KMC Solutions
KMC Solutions is a flexible workspace and staff leasing service provider in the Philippines. It also offers Managed Services, Professional Employer Organization and Employer of Record services. Currently it has 13,118 workstations in 20+ office locations in Metro Manila, Cebu, Clark, and Iloilo.
Outsourced Philippines
Outsourced was founded in the in 2012 to provide outsourced Philippine remote staff offshoring and dedicated offshore staffing services to industries such as Administrative & Support, Hospitality & Tourism, Real Estate, Education & Training, Information Technology, Retail Trade & E-Commerce, Engineering & Construction, Information Media & Telecommunications, Transport, Postal & Warehousing, Financial & Insurance Services, Mining, Utilities, Health Care, Legal services, Wholesale Trade.
Connext Global Solutions helps companies build custom, dedicated support teams in the Philippines. Learn more about Connext Global Solutions.
Zoom into the heart of the Philippines’ BPO hub. Visit our blog for an exclusive look at the top business process outsourcing companies in Makati, Metro Manila, complementing your overview of the top 50 BPO companies in the Philippines.
Follow us on:
Facebook: Connext
LinkedIn: Connext
Instagram: @connextglobalsolutions_
Twitter: @ConnextPh
Deepen your understanding of the BPO landscape. Discover the top finance and accounting outsourcing companies in the Philippines by visiting our blog, offering valuable insights to complement your knowledge of the top 50 BPO companies in the country.
