Outsourcing 101 Archives | Connext White Paper

Oct 24

Rebadging Done Right: The People First Approach to Transitioning Teams

By Charina Mirasol

Overview In today’s era of mergers, provider switches, and outsourcing realignments, rebadging—transferring existing employees from one employer to another—has become a critical inflection point for continuity and culture. Done poorly, it…

Oct 04

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How Staff Augmentation Powers Growth and Operational Agility

By Admin_Carolina

Overview Workforce challenges today are structural. Talent shortages persist, hiring cycles stretch for months, and costs keep climbing. Traditional hiring models can’t keep pace with growth demands. Staff augmentation has…

Sep 26

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Connext Confidence Gap Survey 2025

By Admin_Carolina

Performative Work Outshines Real Impact in Today’s Workplace The 2025 Connext Confidence Gap Survey reveals why employees are optimizing for appearances—not outcomes—and what it means for your business. Our 2025…

Aug 13

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Offshore Growth Toolkit

By Admin_Carolina

Offshore staffing isn’t about shaving costs—it’s about building mission-aligned, high-performing teams that scale and stick. Connext helps companies do both with a proven model of precision hiring, people-first development, and…

Jul 15

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Beyond Boundaries: How India Powers the Future of Work

By Admin_Carolina

Overview This whitepaper, "Beyond Boundaries: How India Powers the Future of Work," explores India's evolution from a cost-saving outsourcing destination to a strategic hub for global talent and innovation. The…

Jun 20

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The True Cost of Onshore vs Offshore Talent

By Charina Mirasol

What’s the Real Cost of a $15/hour Employee? You’re Paying More Than You Think — Find Out Why. Hiring a U.S.-based employee at $15/hour doesn’t actually cost you $15/hour. Once…

Jun 12

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Top 10 Ways Offshoring is Helping Healthcare Providers Address Workforce Shortages

By Charina Mirasol

Overview Healthcare workforce shortages are challenging organizations nationwide—especially those managing multiple locations or facing hiring freezes. This whitepaper delivers clear, actionable insights designed to help healthcare providers leverage outsourcing as…

Mar 07

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Maximizing Healthcare Operations: The Colombian Advantage

By Charina Mirasol

Why Colombia for Healthcare Outsourcing? Discover how Colombia’s skilled workforce, cost efficiencies, and strong BPO infrastructure can transform your healthcare operations. This white paper also explores how Connext leverages these…

Mar 05

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Guide to Outsourcing for Small Businesses

By Charina Mirasol

Overview Are you a small business owner facing limited resources, high hiring costs, and operational inefficiencies? This guide offers a concise roadmap for small businesses to leverage offshore outsourcing for…

Feb 07

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Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing

By Charina Mirasol

Overview The accounting talent shortage in the United States is a growing concern, impacting businesses of all sizes. In this guide, we explore how the global BPO staffing solution can…

Feb 07

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What To Look For In A Business Process Outsourcing Provider

By Charina Mirasol

Overview When selecting a Business Process Outsourcing (BPO) provider, it’s essential to evaluate various factors that ensure a partnership will meet your business needs and objectives. Key considerations include technical…

Feb 07

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An Introduction to Co-Sourcing

By Charina Mirasol

Overview Discover the power of co-sourcing and outsourcing in this detailed guide, designed to help businesses unlock higher efficiency and streamline operations. Learn how blending internal expertise with external support…

Feb 07

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The Role of BPOs in Business Continuity

By Charina Mirasol

Overview In today’s fast-changing business landscape, BPO is key to maintaining efficiency and resilience. This guide explores how outsourcing—powered by AI and RPA—helps businesses adapt, streamline operations, and ensure continuity…

Feb 07

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5 Things Impacting the rise of business process outsourcing in Healthcare

5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare

By Charina Mirasol

Overview: The healthcare industry is experiencing a significant shift towards business process outsourcing (BPO) as organizations seek to enhance patient retention, streamline operations, and address staffing shortages. With the rise…

Feb 07

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Creating a Positive Spiral in Your Business: A Case For Outsourcing

By Charina Mirasol

Overview Connext Global Solutions illustrates how outsourcing, particularly in eligibility verification, can initiate a positive spiral that enhances business performance. By relieving front desk staff of tedious billing tasks, practices…

Feb 07

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Top 5 Mistakes when Choosing a BPO Partner

By Charina Mirasol

Overview Outsourcing can significantly enhance operational efficiency and drive sustainable growth when executed correctly. However, many businesses face challenges due to unclear objectives, misaligned incentives, and inadequate management plans. This…

Feb 07

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Connext Global Solutions – Client Engagement

Client Engagement Using Real-Time Video: the New Normal

By Charina Mirasol

Overview Connext Global Solutions is a back-office Business Process Outsourcer (BPO) dedicated to serving small and mid-sized businesses. With a focus on innovative solutions and real-time video communication, Connext enhances…

Feb 07

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Business Process Outsourcing and the Philippines

By Charina Mirasol

Overview: Thinking about outsourcing? Get the inside scoop on why the Philippines dominates the BPO industry. Our in-depth PDF breaks down everything you need to know about Business Process Outsourcing…

Feb 06

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Three Pillars of Managing a Remote Workforce

By Charina Mirasol

Overview: Managing a remote workforce comes with unique challenges, from maintaining productivity to ensuring seamless collaboration. This guide provides a practical framework for overcoming these hurdles. It explores key strategies…

Rebadging Done Right: The People First Approach to Transitioning Teams

How Staff Augmentation Powers Growth and Operational Agility

Connext Confidence Gap Survey 2025

Offshore Growth Toolkit

Beyond Boundaries: How India Powers the Future of Work

The True Cost of Onshore vs Offshore Talent

Top 10 Ways Offshoring is Helping Healthcare Providers Address Workforce Shortages

Maximizing Healthcare Operations: The Colombian Advantage

Guide to Outsourcing for Small Businesses

Accounting Shortage in the United States; Addressing the Gap through Offshore Staffing

What To Look For In A Business Process Outsourcing Provider

An Introduction to Co-Sourcing

The Role of BPOs in Business Continuity

5 Things Impacting the Rise of Business Processes Outsourcing in Healthcare

Creating a Positive Spiral in Your Business: A Case For Outsourcing

Top 5 Mistakes when Choosing a BPO Partner

Client Engagement Using Real-Time Video: the New Normal

Business Process Outsourcing and the Philippines

Three Pillars of Managing a Remote Workforce

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