Davao City continues to rise as one of the most competitive and reliable hubs for business process outsourcing (BPO) in the Philippines. With its skilled workforce, favorable business environment, and digital infrastructure, the city has attracted a wide range of international and local outsourcing companies. Below is a list of the top BPO companies in Davao City for 2025, along with why each was included—based on their service excellence, infrastructure, client reach, and contribution to the region’s economic growth.
Top BPO Companies in Davao City (2025)
Connext Global Solutions
Connext Global Solutions has rapidly established itself as a strategic outsourcing partner for growth-stage and mid-market companies. What sets Connext apart is its innovative outsourcing model that enables clients to scale operations without increasing internal headcount—an ideal solution in today’s environment of hiring freezes and budget constraints. Operating out of its Davao facility, Connext supports clients primarily in healthcare, finance, and professional services through customized independent contractor agreements. Rather than focusing solely on cost savings, the company emphasizes solving real operational bottlenecks with flexible, high-quality support.
• Website: https://connextglobal.com
• Address: 2nd and 3rd Floor, HAI Global Building, Pryce Business Park, J.P. Laurel Avenue, Bajada, Davao City
Teleperformance
Teleperformance is a global leader in customer experience management and maintains a strong presence in Davao. Known for its AI-enhanced CX platforms and robust workforce management solutions, the company delivers seamless omnichannel support to enterprises worldwide. Its Davao operations are integral to delivering consistent, secure, and scalable services across industries such as telecommunications, healthcare, and e-commerce.
• Website: https://www.teleperformance.com
• Address: SM City Davao Annex, Ecoland, Davao City
VXI Global Solutions
With two major delivery centers in Davao, VXI Global Solutions underscores its long-term investment in the region. VXI provides a balanced mix of voice and non-voice services, complemented by digital transformation, analytics, and customer experience innovations. Its Davao-based teams support a wide array of industries with services that align with international standards and operational excellence.
• Website: https://vxi.com
• Addresses: SM City Davao Annex, Quimpo Blvd. | Felcris Centrale, Quimpo Blvd., Davao City
Open Access BPO
Open Access BPO is well-known for multilingual customer service and high-compliance support, making it the BPO of choice for companies in tech, content moderation, and global digital operations. Its Davao site is optimized for seamless integration into clients’ systems, offering support in over 30 languages with a high level of customization and security.
• Website: https://www.openaccessbpo.com
• Addresses: MQuirino Ave, cor Emilio Jacinto Ext, Poblacion District, Davao City, Davao del Sur
Alorica
Alorica is a global CX powerhouse with a significant footprint in Davao. The site supports multinational clients across fintech, gaming, and retail with multilingual customer experience operations. Known for its adaptability and scale, Alorica’s Davao center plays a key role in delivering consistent, culturally aware, and technologically supported service delivery.
• Website: https://www.alorica.com
• Address: Matina IT Park, Gen. Douglas MacArthur Highway, Talomo District, Davao City
Six Eleven Global Services
One of the leading Filipino-owned BPO firms in Davao, Six Eleven Global Services offers an agile and cost-effective solution tailored for SMEs. Specializing in customer service, technical support, and lead generation, the company leverages its deep local talent pool and entrepreneurial mindset to serve clients with customized and scalable solutions.
• Website: https://www.sixelevencenter.com
• Address: Mabini Street corner Araullo Street, Davao City
FGC+
FGC+ focuses on managed remote teams and virtual staffing for U.S.-based clients. With a lean, cost-effective delivery model, its Davao operations excel at providing executive assistants, customer support professionals, and project-based talent. The company is a strategic outsourcing partner for small to mid-sized businesses looking to maintain flexibility without sacrificing service quality.
• Website: https://fgcplus.com
• Addresses: Buhangin-Lapanday Road | Bonifacio Street, Davao City
SiBS Outsourcing Solutions
SiBS is a mid-sized BPO offering personalized voice and non-voice support with a strong reputation for quality assurance and client satisfaction. Its scalable approach makes it attractive to companies experiencing steady growth but seeking a BPO partner capable of adapting quickly to evolving needs.
• Website: https://sibscontactcenter.com
• Address: 5th Floor, Robinsons Delta 2, Bajada, Davao City
iQor
iQor’s Davao operations support global clients in logistics, retail, and technology through a mix of tech-driven customer experience and backend services. Frequently engaged by Fortune 500 companies, iQor stands out for its integration of AI and analytics into daily operations, enhancing responsiveness and operational visibility.
• Website: https://www.iqor.com
• Address: 16 P. Sobrecarey Street, Davao City
Canon Business Services
Canon Business Services brings enterprise-grade process outsourcing to Davao, integrating digitization, IT support, and document processing with Canon’s hardware and software solutions. The firm is particularly valuable to organizations seeking automation and high-quality back-office efficiency tied closely to technology infrastructure.
• Website: https://ph.canon
• Address: C. Bangoy Street corner Bonifacio Street, Davao City
Additional Top BPO Companies in Davao City
Sycore
Sycore delivers inbound and outbound telemarketing with a focus on healthcare. Its services include patient outreach, appointment setting, and insurance verification. With trained agents and healthcare-specific processes, Sycore is a trusted BPO partner for medical providers.
• Website: https://sycore.com
• Address: 6th fl, Metro Lifestyle Bldg, F. Torres St, Poblacion District, Davao City, 8000 Davao del Sur
Altria Teleservices
Altria offers ISO-certified call center solutions across multiple sectors. Services include customer support and technical assistance, with an emphasis on quality and compliance. It’s a reliable option for businesses needing consistent service and data security.
• Website: https://altriatele.com
• Address: Altria Call Center Davao, Consuelo Building, 71 J.P. Laurel Ave, Davao City, 8000 Davao del Sur
Virtual Done Well
VDW provides affordable virtual assistant services, specializing in admin support, calendar management, and online research. It caters to SMEs and entrepreneurs, helping them scale without increasing in-house staff.
• Website: https://virtualdonewell.com
• Address: 4th Flr, Amalgated Bldg, San Pedro St, Poblacion District, Davao City, 8000 Davao del Sur
Flatworld Solutions
Flatworld Solutions is a global outsourcing provider with a delivery center in Davao City, offering a wide range of BPO, KPO, and IT services. The company is known for its high-quality, scalable solutions in customer support, healthcare BPO, finance and accounting, data entry, and engineering services. Flatworld’s Davao operations support global clients by leveraging local talent and advanced digital tools, delivering 24/7 service tailored to client time zones.
• Website: https://www.flatworldsolutions.com
• Address: Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
In conclusion, Davao City’s outsourcing industry is both deep and diverse. Whether you’re a multinational enterprise or a scaling startup, the city offers credible, value-driven outsourcing partners tailored to a wide range of needs. Companies like Connext, Teleperformance, and VXI lead the charge, combining innovation, reliability, and customer-centric models that drive measurable business impact.
Looking to build a high-performing remote team in Davao?
Connext Global Solutions combines local skilled workforce, with a unique outsourcing model that lets you scale smart—without increasing headcount. From healthcare to finance, discover why growing companies choose Connext.
Contact Us Todayv for an assessment of your needs, transparent pricing, and proposed action plan.
FAQs
Davao City offers skilled professionals with English proficiency, lower operational costs, modern infrastructure, and government support—making it a top destination for outsourcing in the Philippines.
Services range from customer support and telemarketing to healthcare outsourcing, virtual assistance, back-office support, content moderation, and IT services.
Companies like Connext Global Solutions, Six Eleven, and FGC+ offer flexible and scalable outsourcing models ideal for small to mid-sized businesses.
Yes. Firms like Open Access BPO and Alorica offer multilingual support, ideal for companies with global customer bases.
Connext offers a scalable outsourcing model using independent contractors, allowing companies to expand operations without increasing internal headcount—especially valuable for firms in healthcare, finance, and professional services.
