Employer of record
Payroll, benefits, and legal compliance for your offshore team
Our Services
We help clients build elite Nearshore support teams
- Recruiting
- Employer of Record
- Facilities
- IT Support
- Management
- Consulting
- Automation
Full-Time Staff Expenses
Transparent & Flexible Pricing
Our pricing model is designed with you in mind. Enjoy the flexibility of month-to-month contracts and no upfront payments—meaning you can scale your team as needed without locking into long-term commitments. Our transparent pricing guarantees you know exactly what you’re investing in, eliminating surprises and empowering you with full budgetary control.
Search the roles we fill
Don’t See What You’re
Looking For?
Reach out to us. We’re here to provide a
customized solution tailored for you.
The Connext Difference
Easily Scalable
Multi-Country Operations
Experience
Data Security
The Connext Difference
Key Points of Difference in Connext model versus Traditional BPO
- Client has absolute control over quality and pricing is completely transparent. Our clients like this relative to the large BPO model where the client has little control and pricing can be misleading.
- Stability of workforce and management team. We aim for < 20% turnover which is dramatically better than the 50-100% turnover experienced by larger BPOs.
- Skill diversity – we can fill any role you need. We give clients a path to a full suite of potential offshore team members.
- Built for high-growth companies that need flexible and adaptive support.
- High attentiveness, quality of support, and attention relative to large BPOs.
Our Services
Every client receives the full suite of Connext outsourcing services, enabling you to easily build and manage your offshore team
Frequently asked questions
What makes Connext different as a business process outsourcing company?
Connext is different than a typical outsourcing firm because we allow clients to start at any size and scale as they see fit. We customize our services to individual client needs and execute with unparalleled reliability and quality. We are built on a co-management model that retains training and quality control with the client, while we execute in HR and Operations.
What is the minimum team size?
Typical outsourcing firms require minimum commitments of 5 to 50 employees. At Connext, we allow clients to start with as little as 2 full-time employee and scale as they see fit.
How is my information protected when using an offshore team?
We protect your data by providing all employee equipment and making sure that no information is stored on our servers. All of our clients use virtual desktop software and/or web-based systems. In addition, we conduct background checks of all of our employees.
In office, we have biometric security, 24/7 IT support, physical security, and paperless office space.
Is there a contract?
Our agreements are month-to-month with a 30-day termination period. We understand that the needs of your business will change, grow and adapt. For this reason, we have flexible terms that can grow with your organization.
What is the process to building my offshore team?
We try to make the process of building an offshore team as easy as possible for our clients. The time usually differs based on complexity and time of the project but the general process is as follows:
- Discovery (Day 1)
- Operations Consultation (Day 2)
- Recruitment (Day 3-14)
- Decision (Day 14-21)
- Onboarding (Day 14-30)
Contact our team today for more details!
