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The $14,700 Seat: What an Unfilled Role Really Costs Companies
Connext Global 2026 Unfilled Role Report - cover image
The $14,700 Seat: What an Unfilled Role Really Costs Companies

The $14,700 Seat: What an Unfilled Role Really Costs Companies

This report assesses how often AI can run without attention, what “reliable” AI looks like in practice, how much follow-up work is required, where output breaks down and how often those breakdowns affect outcomes.
September 1, 2026 Read More
The Connext Global 2026 AI Oversight Report
Connext AI Report Featured Image
The Connext Global 2026 AI Oversight Report

The Connext Global 2026 AI Oversight Report

This report assesses how often AI can run without attention, what “reliable” AI looks like in practice, how much follow-up work is required, where output breaks down and how often those breakdowns affect outcomes.
February 16, 2026 Read More
The Crucial Role of Cost Estimating in Project Budgeting
The Crucial Role of Cost Estimating in Project Budgeting IMG BKG
The Crucial Role of Cost Estimating in Project Budgeting

The Crucial Role of Cost Estimating in Project Budgeting

In today's dynamic business environment, precise cost estimating has become more critical than ever. It serves as the foundation for effective project budgeting, ensuring that resources are allocated efficiently and projects are completed within scope…
May 17, 2025 Read More

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RCM Staffing for Hospitals and Health Systems: Structuring Multi-Site Coverage
Founders are talking about the right way to execute RCM staffing for hospitals. 
RCM Staffing for Hospitals and Health Systems: Structuring Multi-Site Coverage

RCM Staffing for Hospitals and Health Systems: Structuring Multi-Site Coverage

Build scalable revenue cycle teams designed for complex hospital operations. Learn how co-management helps health systems.
September 8, 2026 Read More
Revenue Cycle Management Outsourcing: What It Covers and How to Choose a Model
founders discussing the revenue cycle management outsourcing covers.
Revenue Cycle Management Outsourcing: What It Covers and How to Choose a Model

Revenue Cycle Management Outsourcing: What It Covers and How to Choose a Model

See what to automate or offshore. Pick the right RCM model.
September 8, 2026 Read More
How to Scale with Accounting Staff Augmentation: What CEOs Should Know Before Making the Next Finance Hire
Five business professionals gathered around a laptop in a bright office.
How to Scale with Accounting Staff Augmentation: What CEOs Should Know Before Making the Next Finance Hire

How to Scale with Accounting Staff Augmentation: What CEOs Should Know Before Making the Next Finance Hire

Bill Kohnen explains how accounting staff augmentation allows you to scale by adding dedicated offshore professionals to your existing team while retaining full control of priorities and workflows.
September 8, 2026 Read More
Why Employee Retention Is a Service Delivery Strategy in Offshore Staffing
Diverse team members stacking their hands together during a collaborative office meeting.
Why Employee Retention Is a Service Delivery Strategy in Offshore Staffing

Why Employee Retention Is a Service Delivery Strategy in Offshore Staffing

Ron Rhodes explains why long-term employee retention and structured BPO workforce management must be treated as a core service delivery strategy.
September 8, 2026 Read More
Revenue Cycle Management Outsourcing: What It Covers and How to Choose a Model
founders discussing the revenue cycle management outsourcing covers.
Revenue Cycle Management Outsourcing: What It Covers and How to Choose a Model

Revenue Cycle Management Outsourcing: What It Covers and How to Choose a Model

See what to automate or offshore. Pick the right RCM model.
September 5, 2026 Read More
Outsourced Reception for Nursing Homes and Senior Living: Freeing Up Local Staff for Resident Care 
 Outsourced nursing home receptionist answering calls for a senior living community
Outsourced Reception for Nursing Homes and Senior Living: Freeing Up Local Staff for Resident Care 

Outsourced Reception for Nursing Homes and Senior Living: Freeing Up Local Staff for Resident Care 

Outsourced reception protects hiring budget for nursing home care.
September 5, 2026 Read More
Nearshore Senior Accountant in Colombia: US GAAP and Month-End Close 
Founders evaluating if it is a good idea to nearshore accountant in Colombia
Nearshore Senior Accountant in Colombia: US GAAP and Month-End Close 

Nearshore Senior Accountant in Colombia: US GAAP and Month-End Close 

Hire Colombia accounting talent. Keep close work aligned with U.S. teams.
September 4, 2026 Read More
Negotiating a BPO Contract When Pricing Models Don’t Match: A Buyer’s Guide
Clients talking about how to compare outsourcing pricing models 
Negotiating a BPO Contract When Pricing Models Don’t Match: A Buyer’s Guide

Negotiating a BPO Contract When Pricing Models Don’t Match: A Buyer’s Guide

Compare BPO pricing with confidence. Choose the model that fits your needs.
September 3, 2026 Read More
Why Customer Support Outsourcing Is Becoming a Growth Strategy
Global co sourcing vs temp agencies honolulu hawaii connext
Why Customer Support Outsourcing Is Becoming a Growth Strategy

Why Customer Support Outsourcing Is Becoming a Growth Strategy

Customer support outsourcing is not just a labor decision. It is an operating model decision. Marc Sylvester explains when to shift, what to protect, and how to scale without losing customer trust.
September 3, 2026 Read More
SOC 2 at Scale: What Enterprise Vendor Consolidation Actually Requires
A group of founders assessing soc 2 vendor management.
SOC 2 at Scale: What Enterprise Vendor Consolidation Actually Requires

SOC 2 at Scale: What Enterprise Vendor Consolidation Actually Requires

Consolidate vendors without losing control. Know what SOC 2 evidence to review.
September 2, 2026 Read More
Back Office Outsourcing in the Philippines: My Advice to Business Owners
Aerial view of a modern city skyline in the Philippines at dusk, with high-rise buildings, illuminated streets, and a warm sunset glow.
Back Office Outsourcing in the Philippines: My Advice to Business Owners

Back Office Outsourcing in the Philippines: My Advice to Business Owners

Tim Mobley shares what executives should look for when building back-office teams in the Philippines, from operational control and visibility to accountability beyond labor cost. Learn more.
September 1, 2026 Read More
The Honest Findings: What Independent Research Says Could Be Better About Outsourcing Revenue Cycle Management
Healthcare revenue cycle management operations team collaborating on global staff augmentation strategy
The Honest Findings: What Independent Research Says Could Be Better About Outsourcing Revenue Cycle Management

The Honest Findings: What Independent Research Says Could Be Better About Outsourcing Revenue Cycle Management

Independent research on outsourcing revenue cycle management and co-management.
September 1, 2026 Read More
Independent Research Reveals The Best Healthcare Offshore Staffing Provider 
Founders talking about the best healthcare offshore staffing provider
Independent Research Reveals The Best Healthcare Offshore Staffing Provider 

Independent Research Reveals The Best Healthcare Offshore Staffing Provider 

KLAS clients share what worked with Connext. See what drove results.
August 29, 2026 Read More
Connext Global Solutions Reviewed by KLAS Research in 2026 First Look Report  
Connext Global Solutions Reviewed by KLAS Research in 2026 First Look Report  
Connext Global Solutions Reviewed by KLAS Research in 2026 First Look Report  

Connext Global Solutions Reviewed by KLAS Research in 2026 First Look Report  

Connext was named in KLAS Research's 2026 First Look report on healthcare staffing support.
August 28, 2026 Read More
What to Ask About Contract Terms Before Choosing an Offshore Staffing Partner 
 Executive reviewing offshore staffing contract terms before signing
What to Ask About Contract Terms Before Choosing an Offshore Staffing Partner 

What to Ask About Contract Terms Before Choosing an Offshore Staffing Partner 

The contract due-diligence questions most buyers skip until it's too late.
August 27, 2026 Read More

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Is Connext right for you?

Dedicated offshore and nearshore support teams, hired based on your specific requirements.

  • Industry leading annual retention rate of >80%
  • Rated one of the top places to work in the Philippines
  • Can build cross-functional teams across the globe
  • 3+ year average employee tenure
  • Scale quickly, up to 100 new employees per month
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