Outsourcing 101

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Common Business Process Outsourcing Services You Can Start Outsourcing Today

By Charina Mirasol Back-office Support, Country Highlights, Financial Services, IT and Development, Outsourcing 101

Key Takeaways: Front‑office: customer support, telemarketing, surveys, technical help via phone/chat/email. Back‑office: accounting, data entry, HR support, order processing, appointment booking. IT & development: software, help desk, and technical project…

Sep 23

Nearshoring vs. Offshoring

Nearshoring vs. Offshoring When looking at using outsourced staff, companies must make the decision of whether to nearshore or offshore. Nearshoring is where United States companies use staff in Latin…

Sep 10

Offshore Staff Augmentation: What is it and what benefits does it offer?

The article discusses what Offshore Staff Augmentation is and what benefits does it offer relative to a traditional outsourcing model. Offshore Staff Augmentation: What is it and what benefits does…

Sep 01

Hiring Independent Contractors in the Philippines and Staying Compliant

By A. Carpizo Financial Services, Outsourcing 101

Hiring independent contractors in the Philippines is relatively easy to do, cost effective and has potential to help your business. The one area where most businesses run into issues is…

Aug 31

Connext makes INC 5000 List of Fastest Growing Private Companies in America

By A. Carpizo Country Highlights, IT and Development, Outsourcing 101

Honolulu, HI Innovative remote staffing solution provider, Connext Global Solutions (Connext), today announced the company’s debut at number 3140 on the Inc. 5000 2022 list which recognizes the top 1%…

Aug 25

How to Train Offshore Staff

Offshore staff can be an excellent way to expand your talent reach, rapidly fill open positions, and create the capacity you need to grow. There are a lot of mechanisms…

Jul 28

How to Hire Offshore Staff

Hiring offshore staff is becoming increasingly popular with companies in the United States. With a rise in remote work technology, a mindset shift amongst executives, and talented global employee pool,…

Mar 10

Current Staffing Challenges in the United States

Key Takeaways: The Great Resignation: Over 47 million workers quit in 2021, leaving tech and healthcare understaffed Candidate scarcity: Roughly 10.9 million job openings as of Dec 2021, with fewer available workers…

Nov 16

Enabling Your Growth by providing people, processes, and technology

How Shared Services Can Drive More Value To Your Business

By A. Carpizo Country Highlights, Financial Services, Outsourcing 101

Shared Service Centers are learning to adapt to the changing times brought about by the economy and globalization. They are always looking for ways to increase productivity, agility and scalability…

Jun 10

Outsourcing Employee Retention: Why Connext is a top outsourcing company? Excellent Employee retention

The article discusses the importance of employee retention in outsourcing providers.At Connext, we have found success not because of pricing or convenience but because people love our outsourcing service. The…

Jun 10

Why Outsource in the Philippines: Quick Facts on the Philippines

The Philippines is a prime destination for Outsourcing organizations. It often competes with India, South America, and Eastern Europe for talent in the outsourcing space. We love the Philippines not…

Jun 10

Call Road Map

Are you consistently missing calls that are leading to lost revenue? It happens to a surprisingly large amount of businesses. Enter outsourcing partner. At Connext we customize our call center…

Jun 10

SME Model

The Connext outsourcing model is built for one thing, enabling the growth of our clients. In this model we handle the people, facilities, and most of the systems while allowing…

Jun 10

An Overview of Shared Services

At Connext Global Solutions, we are a perfect partner for companies looking to build a shared services model. Shared services is a strategic business model that improves efficiency and effectiveness…

Jun 10

Traditional Outsourcing Workload Management

Better workload management: Traditional outsourcing vs. Virtual captive model

The article discusses getting workload management right and choosing between the Traditional outsourcing vs. Virtual captive model . The importance of risk management in businesses cannot be understated. As many…

Jun 10

Want to optimize your banking staff? Flip This Chart!

By A. Carpizo Financial Services, Outsourcing 101

In order to increase positive customer experience and with it revenue and growth opportunities, you need to have your most experienced, reliable, and talented staff facing the customer. There is…

May 26