Are you consistently missing calls that are leading to lost revenue? It happens to a surprisingly large amount of businesses. Enter outsourcing partner. At Connext we customize our call center…
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At Connext Global Solutions, we are a perfect partner for companies looking to build a shared services model. Shared services is a strategic business model that improves efficiency and effectiveness…
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The article discusses getting workload management right and choosing between the Traditional outsourcing vs. Virtual captive model . The importance of risk management in businesses cannot be understated. As many…
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In order to increase positive customer experience and with it revenue and growth opportunities, you need to have your most experienced, reliable, and talented staff facing the customer. There is…
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The article discusses what shared services is and how it helps your business. Key Takeaways: Model: Centralizes shared functions (HR, finance, IT) across business units. Benefits: Cuts costs, increases control,…
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