See how a California-based behavioral health billing company expanded from 37 to 66 supported facilities while maintaining strong reimbursement, compliance, and quality performance with Connext.
Overview
A growing behavioral health revenue cycle management company needed to scale operations quickly to support an expanding client base. As facility partnerships increased, so did the demand for claims processing, utilization review, payment posting, accounts receivable, and compliance oversight.
By partnering with Connext, the company built a scalable offshore RCM team that enabled rapid growth while maintaining strong reimbursement performance, operational efficiency, and quality standards.
Key Highlights
- 78% Growth in Supported Facilities
Expanded from 37 to 66 healthcare facilities without increasing internal management complexity. - 30 Days to First Payment
Accelerated reimbursement timelines to improve provider cash flow. - Strong Quality and Reimbursement Performance
Achieved a 30.36% average Out-of-Network reimbursement rate, 96% medical record approval rate, and just 1.86% write-off rate.
Ready to Scale Your Revenue Cycle Team?
Download the case study to see how Connext helped a behavioral health billing company grow rapidly while maintaining strong reimbursement and quality performance.
