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A. Carpizo

Articles by A. Carpizo

ConnextTECH

ConnextTECH

As 2020 came to an end, we at Connext were looking forward to the opportunities to re-imagine our operating system and create new ways to serve clients and help them...

Adopting a Digital Transformation Mindset

Adopting a Digital Transformation Mindset

Key Takeaways: One of the most common, but underappreciated challenges in digital transformation is the pervasive mental barriers that quietly derail even the most well-funded initiatives. If these are not...

Building a winning culture, remotely

Building a Company Culture Remotely

Key Takeaways: Having a winning culture is key to success for a business of any size. We see culture come up a lot in large companies such as Google, Amazon,...

The Non-Outsourcing Model: People, Process, Solutions

The Non-Outsourcing Model: People, Process, Solutions

I am, a true Seattleite. Being born in South Seattle meant that ever since I was born, I have been a die-hard Seahawks fan, a consistent follower of the fledgling...

optimize your banking staff

Want to optimize your banking staff? Flip This Chart!

Want to optimize the performance of your banking staff? In order to increase positive customer experience and with it revenue and growth opportunities, you need to have your most experienced,...