Connext helps companies build custom, dedicated support teams. Hire Website developers, Order processors, Customer support, Digital marketers, Visual Merchandisers and more.
Outsource E-commerce Solutions
The E-commerce industry is subject to several disruptions, among which are changes in buyer behavior, supply chain challenges, demand, and digitization. Keeping up with these challenges requires practical solutions that allow flexibility and convenience.
Retail companies thus want to streamline their e-commerce operations, reduce costs, and at the same time provide an exceptional shopping experience to their customers.
The ability to measure ROI on outsourced retail and e-commerce solutions is critical to success in the highly competitive online retail market. E-commerce and retail outsourcing solutions at Connext Global Solutions can help you maximize your profits and increase your return on investment.
Outsource E-commerce solutions to Connext today.
E-commerce functions you can outsource
Outsourcing can help reduce costs and improve operational efficiency by leveraging the expertise of experienced professionals. This allows you to focus on other aspects of your business while your outsourcing provider handles the technical aspects such as:
- Website development
- Product listing and management
- Order processing
- Customer support
- Digital marketing
- Visual Merchandising
The technical side includes website development and maintenance. Web Developers provide website build, innovative design features and website layout. They also provide consistent monitoring and updates in all aspects of website and application design. Basic competencies of web developers include proficiency in JavaScript, HTML, CSS, and have solid knowledge and experience in programming applications.
Outsourcing product listing and management can help businesses save time and ensure accurate and up-to-date product information. This can include tasks such as uploading product descriptions, Images, and pricing information to retail and ecommerce platforms.
Outsourcing order processing can help businesses streamline the order completion process and ensure timely processing for customers. This can include tasks such as order confirmation, inventory management, and shipping coordination.
Outsourcing customer support can help businesses provide high-quality customer service and improve customer satisfaction. This can include tasks such as responding to inquiries, resolving issues, and managing returns and refunds.
Outsourcing digital marketing can help businesses increase their online visibility and drive traffic to their ecommerce platform. This can include tasks such as search engine optimization (SEO), pay-per-click (PPC) advertising, and social media management.
Creating and setting up visually appealing window displays and in-store displays, organizing product layouts and props takes a lot of time. Hiring Visual Merchandisers that have a passion for design, a creative mindset, and excellent communication and collaboration skills can help your business.
We can hire outsourced Visual Merchandisers create eye-catching and effective visual displays in retail stores or other commercial spaces that promote and ultimately drive sales.
Outsourced Visual Merchandisers have a strong understanding of visual design and merchandising principles that can capture the attention of customers, as well as expertise in product positioning and space management. They collaborate with other departments like marketing, sales, and creative departments to ensure a cohesive and successful visual merchandising strategy.
Aside from creating appealing content and display, they also monitor display performance, work with other departments to ensure that visual displays are aligned with overall marketing goals, and be able to provide constant innovation to match trends and consumer behavior.
Dedicated Offshore teams to supercharge your growth.
Outsource E-commerce and Retail services to Connext Global Solutions today
Contact Us and talk with one of our consultants. Custom solutions based on your business needs.
THE CONNEXT DIFFERENCE
Key Points of Difference in Connext model versus Traditional BPO
- Client has absolute control over quality and pricing is completely transparent. Our clients like this relative to the large BPO model where the client has little control and pricing can be misleading.
- Stability of workforce and management team. We aim for < 20% turnover which is dramatically better than the 50-100% turnover experienced by larger BPOs.
- Skill diversity – we can fill any role you need. We give clients a path to a full suite of potential offshore team members.
- Built for high-growth companies that need flexible and adaptive support.
- High attentiveness, quality of support, and attention relative to large BPOs.
