Outsourcing to the Philippines: How To Hire the Right Outsourcing Staff with the Right Technical Skills
Outsourcing services to third-party providers with offshore teams helps solve the relevant challenge of staffing. In outsourcing to the Philippines of over 110 million people, you have access to a wide, highly specialized talent pool with the right technical skills.
When outsourcing to the Philippines, organizations must prepare a detailed analysis of required skills to look for in remote staff to determine hiring needs for your offshore team. List down the preferred skills, certifications, qualifications and relevant experience of the desired outsourced staff. This way right roles can be established and the right talent with the right qualification and skills can be tapped as part of the dedicated offshore team.
Aside from determining the technical skills of the outsourced staff, it is critical to determine the project scope. Plot the the timeline, goals and objectives that will help define the project. These will be helpful in understanding the project duration, required skills and required outsourced manpower.
Resources such as system access, work schedules, quality plans, and training manuals should also be planned. These templates are useful for training and upskilling outsourced staff, quality control and process documentation which are essential in highly technical roles.
The key to finding the right offshore team with the right roles is to partner with the right business process outsourcing provider with established processes and efficient workflow in place. Look for a business process outsourcing provider that has an established recruitment process, proper technical and management capabilities, compliance policies, and operating controls to keep up with your business process and ensure excellent service delivery and offshoring management.
Connext Global Solutions is Capable of Filling Technical Outsourcing Roles
Connext Global Solutions is a Philippine business process outsourcing provider that uses a multi-tiered recruitment process. Connext ensures that the client is getting the highest level of talent for the required position.
The Connext recruitment process includes screening, testing, and interviewing based on client recruiting procedures or specific assessments, studying and testing on client specific training aids and manuals, and conducting cloud connectivity training sessions with client team. Here are the steps in the Connext recruitment process:
- Initial Screening
- Assessment
- Operations Interview
- Client Interview
Connext Global Solutions offers business process outsourcing solutions that deliver a great end-to-end outsourcing experience. Upon onboarding, the company works through an onboarding checklist with the client which addresses resources such as system access, work schedule, quality plans, and training manuals. In the training lab, we give access to some of the training resources we use as well as some insight into how we train our employees for optimum results. Build your Philippine outsourcing workforce with Connext Global Solutions today.
