Customer Service
First Impressions Last.
Get Them Right with Dedicated Outsourced Receptionists.
Dependable Offshore Frontliners Who Represent Your Brand with Professionalism and Care
Your receptionist is often the first person a client, customer, or partner interacts with. That first touchpoint matters. But staffing reception consistently, across time zones, languages, and business hours, can stretch your internal team and your budget.
Connext helps solve that. We build dedicated outsourced receptionist teams who work as an extension of your business, handling calls, messages, scheduling, and basic support tasks with the professionalism your brand demands.
Our outsourced receptionist staffing services help mid-market and enterprise clients:
- Provide consistent, high-quality first-line support
- Maintain coverage across time zones and peak hours
- Eliminate missed calls, long holds, and slow response times
- Reduce internal workload without sacrificing service
- Expand front-office capacity without hiring internally
Why Businesses Choose Connext for Outsourced Receptionist Services
Full-Time Receptionists, Fully Integrated
Designed for High-Touch Industries
Data Security and Compliance You Can Trust
Flexible Staffing That Matches Your Needs
Real-Time Communication, Seamless Experience
Receptionist Roles We Help Staff
Connext supports a wide range of receptionist and front-office roles, including:
- Virtual Receptionists
- Call and VoIP Answering Services
- Calendar Management and Appointment Scheduling
- Message Taking and Call Routing
- Client Intake and Basic Support
- Bilingual and Multilingual Frontline Staff
We tailor each hire to your communication needs, tools, and workflows.
Give Your Clients a Great First Impression, Every Time
A missed call or a rushed greeting might seem small, but over time, it chips away at customer satisfaction and trust. With a team of outsourced receptionists from Connext, you get coverage, consistency, and professionalism you can count on.
We’ll handle the staffing, infrastructure, and compliance. You stay in control of your brand and client experience.
Want to see how much more efficient your front office could be?
Trusted by 200+ Companies
“We have enjoyed working with Connext and have developed a deep relationship with the company.”
Neil Tagawa
CEO, RedHammer LLC
“The truth is Connext is just THAT awesome and the Filipino staff are unmatched in dedication, language proficiency, hard work, and respect.”
Ernest Sutton, CPA
Vice President, RediCarpet
“I liked the leadership, flexibility, and commitment to retaining people with a profoundly human touch.”
COO
Fintech Company
“Connext has truly listened to our needs.”
VP of Strategy & Corporate Development
Software Company
“We’ve found the provided resources to be very high quality and wonderful to work with.”
Jamie Wiseman
Principal, Real Estate Development Firm
“Connext’s services in providing our business with a talented employee were unmatched. We have worked with four different outsourcing companies and no one can perform to the level of Connext.”
Senior Business Strategist
Transportation Company
“Our overall experience with Connext has been great….From interviews, to training and continuous improvement, they have been supportive and always listen to our needs.”
Chief Operating Officer
Construction Company
“Incredible Service, Affordable Price = Great Relationship And Value”
SVP Operations
Software Company
“The Connext team is extremely helpful in securing exceptional talent for roles we needed support filling. The staffing has been a game-changer for our practice.”
Practice Manager
Services (non-Government)
“Highly recommend Connext and their team!”
Chief Executive Officer
Media Company
“Working with Genavie from the Connext team has been great—everyone loves collaborating with her. It’s one of the key reasons our expansion conversation is happening. Connext is the best ‘Google search’ I’ve ever done!”
Managing Director
Investment Firm
“I’ve worked with several accounting support teams in the Philippines at my previous workplace, and I can wholeheartedly say that you folks are the best I’ve ever worked with. Thank you for all you do for us!”
Alison Inafuku
Accounting Manager, Tony Hawaii Automotive Group
