Getting Started with Remote Staffing: Things to Consider
Remote staffing is the process of businesses hiring, building, managing a dedicated team or staff through an external or third-party service provider located either onshore, nearshore or offshore to support business processes. When considering remote staffing, it is important to determine these key points:
Determine the Roles Required
What roles do I delegate to my remote staff? How many remote staff do I need?
These are some questions that come to mind when getting started with remote staffing. To make the most out of remote staffing and the efficiency, flexibility and convenience it offers, determine the roles your business needs.
Aside from this, business owners need to decide the exact tasks they want to delegate to offshore teams, and at the same time what setup works best for their business processes.
In remote staffing, look for a business process outsourcing provider that offers initial consultation sessions to help you get started on your outsourcing journey.
How a Staffing Provider can help:
Connext Global Solutions is a business process outsourcing and staffing solutions provider that providers initial consultations called a Discovery Phase where the company holds an open dialogue with the client to figure out how to address their needs. The company provides transparency to make sure that the client needs are properly addressed. In this phase, talent requirements, business processes, pain points, and concerns are discussed so that we can provide the best service option possible.
This phase is essential in determining the right remote staff for the right roles and corresponding functions. This way right roles can be established and the right talent with the right qualification and skills can be tapped as part of the dedicated offshore team.
Define Your Team
Do I need a fully remote or partly remote team? What is the team’s means of communication?
How a Staffing Provider can help:
Connext Global Solutions can manage your remote team for you. Thanks to cloud-based platforms, you can schedule daily video conferences with your remote staff. Read more on the Connext Management Lab here.
Plan a Detailed Training Process
The Remote Staffing Training Process must have process documentation, manuals, training aids to ensure a smooth and quality workflow and process alignment.
For further process improvement, conduct performance reviews, provide real-time quality monitoring and weekly coaching sessions, ongoing feedback, employee motivation, ensure accuracy and quality of work of the team, and set timelines to achieve goals.
Perform focus group discussions with process updates and action plans, and skills gap analysis for your remote staff. Assess available talent and functions. Given the current available resources, what roles or functions are still needed? How can they be improved? Once these are determined, weigh the priority functions per role. This is important in determining hiring, training and upskilling needs for your offshore team.
Businesses need a provider that conducts hand-in-hand training with them and one that offers a structured and effective training methodology.
How a Staffing Provider can help:
At Connext we provide structured and transparent training client to ensure your remote staff can work in the Client specific processes and thrive at their position. We provide complete transparency and a structured training methodology which assures the client that a seamless delivery and workflow is established.
Learn more about the Connext Training Lab here.
Remote Staffing: The Connext Virtual Captive Model
Connext Global Solutions is uniquely positioned to take on new projects, regardless of size and scope. With the Connext remote staffing model, clients can build a customized, 100% dedicated offshore team. The supplemental offshore staff assimilates and works alongside in-house team. he company uses a multi-tiered recruitment process that ensures that the client is getting the highest level of talent with the required specialized skill sets for the required position.
The Connext Virtual Captive Model provides a higher degree of control, flexibility, scalability, and quality than the typical outsourcing model. Get started with Connext today.
