Evaluation, Management, Improvement Phase
Evaluation, Management, Improvement Phase is the last and final phase starts when the Connext employee starts working and is continuous for the duration of the client’s partnership with Connext. One of the special things about the Connext model is that the client always has full access to the executive team. This direct interface with the management team at Connext affords the client the ability to bring up management issues or concerns, request consultation, and provide feedback to make the service better.