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The article aims to discuss effective communication strategies in a remote staffing setup.

Invest in Suitable Communication Software for your Remote Staff

The modern workplace is hybrid. With a new workplace setup comes the capability of organizations to adapt to the requirements that come with it. Since most of the work has transitioned from onsite to a remote setup, the existence of cloud-based collaboration software make it possible for remote staff to function efficiently and seamlessly.

Consulting and insights group Gartner, in its 2021 Digital Worker Experience Survey of among 10,080 full-time employees at organizations with 100 or more employees in the U.S., Europe and Asia-Pacific, found out that nearly 80% of workers are using collaboration tools for work in 2021, up from just over half of workers in 2019, an increase of 44% since the pandemic began. In addition, 74% use Storage/Sharing tools in 2021, up from 64% in 2019.

Here are the top Communication Platforms and Storage/Sharing tools that can help improve communications between globally distributed teams:

  • Slack
  • Microsoft Teams
  • Skype
  • RingCentral
  • Dropbox Business 
  • Drive from Google Workspace
  • Microsoft OneDrive for Business (part of the Office 365 bundle)

These software and a lot more can be integrated by Connext Global Solutions within your dedicated remote support teams. 

Utilize Cloud-Based Communication Tools

In remote staffing, the integration of cloud-based collaboration platforms such as Zoom, Skype, or Microsoft Teams enable communications between the client and remote staff via audio calls or videoconferencing. Businesses can touch base with their dedicated offshore team through regular management check-ins on their progress and productivity, making them feel more involved and connected.

Boost Employee Engagement

Improve employee morale, increased productivity, and performance by establishing a positive employee engagement and organizational culture.

Insights firm Gallup notes that a highly engaged organization can see 18% higher revenue per employee compared with the average.

Connext Global Solutions has implemented trust-based relationships and developed a unique organizational culture between globally distributed remote staff. The company provides the following positive employee engagement and organizational culture benefits.

Connext Global Solutions has an established remote staffing model and has effectively provided talented remote staff to over 50+ satisfied clients. The company is uniquely positioned to take on projects effectively, regardless of size and scope. Clients can conduct cloud connectivity training sessions with their delegated team.

Connext Global Solutions is equipped with secure state of the art monitoring and technology and industry-leading digital security systems and processes to support cloud-based connectivity platforms and systems to ensure seamless operations. 

The visibility and control in the virtual captive model creates the confidence to outsource tasks to a remote virtual assistant or a remote team. Learn more on the Connext Virtual Captive Model here.

Connext Global Solutions helps expand your business offshore by hiring, training, and managing custom remote teams. Get started with Connext today.