Connext helps companies build custom, dedicated support teams in the Philippines. Hire reps based on your specific needs.
Full Time Customer Service Reps starting at $10/hour
We help clients create the value of an offshore subsidiary at any scale
5.0
“We have enjoyed working with Connext and have developed a deep relationship with the company.”
Connext Global Solutions has helped the client grow their business and the number of tasks they’ve been able to outsource. They have recruited and designed a workable structure that is highly transparent. The vendor continues to be proactive in helping them add resources throughout the pandemic.
CEO, Accounting Firm
5.0
“The relationship has been very successful.”
Connext has successfully delivered high-quality work on time, exceeding the client’s expectations. They have communicated frequently and managed the project up close, ensuring an effective workflow. Their scanning abilities and commitment are hallmarks of their work.
Team Lead, Title & Escrow Company
5.0
“I liked the leadership, flexibility, and commitment to retaining people with a profoundly human touch.”
Connext’s developers were trained, effective, productive, and engaged throughout the engagement. They maintained solid communication and excellently led the project. Overall, their patience and customer-driven approach were the highlights of the collaboration.
COO, Fintech Company
5.0
“Connext has truly listened to our needs.”
Through their partnership with Connext, the client has diversified the geographies they operate in. They have a highly effective workflow, and they truly understand the requirements of the client. They are an excellent partner, and clients can expect an efficient team that gets the job done.
VP of Strategy & Corporate Development, Software Company
5.0
“We’ve found the provided resources to be very high quality and wonderful to work with.”
Connext is professional and responsive process. They are a likable team that provided high-quality resources. They use Google Suite, Skype, Google Voice, Google Chat, Quickbooks, and various portals to communicate.
Principal, Real Estate Development Firm
5.0
Great service!
“The Connext team is fantastic. It was very quick onboarding, and we were able to customize the training for the outsourced staff, and they helped find us source the perfect candidates. The whole experience felt customized, and we had a dedicated account manager that knew our needs intimately.”
VP Operations, Software Company
5.0
Incredible Service, Affordable Price = Great Relationship And Value
“From day one, the experience with Connext Global has been flawless. Very professional, very impressive game plan and execution.”
SVP Operations, Software Company
Trusted by 100+ businesses
Great Place to Work Philippines
INC 5000 Fastest Growing Companies
Top BPO Companies in the Philippines
Top Accounting Outsourcing Company 2023
Top Medical Billing Company Philippines 2023
Top Customer Support Outsourcing Company Philippines 2023
Top Inbound Call Center Service Philippines 2023
Top Back Office Outsourcing Company Philippines 2023
Best Workplace Culture 2023
Our Specialties
Connext helps companies build custom, dedicated customer support teams in the Philippines.
Connext builds, trains, and manages highly functioning customer service teams
Understanding the clients’ need to rapidly scale operations in today’s dynamic business landscape, Connext provides customer service solutions where clients start their own offshore (captive) Customer Service teams with the option to scale. Connext provides hand-in-hand training with the client. Aside from this, the company also provides its agents regular feedback, monitoring, and employee motivation.
Connext can remotely support cloud-based software with built-in ticketing systems, support portals, and call and chat routing that can transfer queries to customer service specialists.
Businesses can delegate the first point of contact of customers to customer service outsourcing specialists to manage both outbound and inbound phone calls, and other functions such as lead generation, reports generation, calls management, issue resolution, customer interaction, records database management and other assigned roles.
