Customer Service
Experience Streamlined Support with Connext’s Expert Zendesk Staffing Services
Deliver Exceptional Support Without the Hiring Headaches
Zendesk is the backbone of modern customer service for fast-scaling teams. But managing it well requires specialized skills, and building the right team in-house can be costly and time-consuming.
Connext solves this with dedicated Zendesk staffing solutions tailored to your needs. Whether you’re launching a new support initiative or scaling a global customer success operation, we provide vetted talent who work as a true extension of your team.
Our Zendesk staffing services are ideal for mid-market and enterprise clients looking to:
- Expand customer support without increasing headcount
- Improve ticket resolution times and customer satisfaction
- Maintain data compliance and process integrity
- Operate around the clock at minimal costs
Why Choose Connext for Your Zendesk Staffing Needs?
Offshore Talent, Fully Integrated
Built for Regulated and Fast-Moving Industries
Compliant and Secure by Design
Right-Sized, Right Now
Real-Time Support, No Time Zone Lag
Roles We Support
We help staff a full range of Zendesk functions, including:
- Tier 1–3 Customer Support Agents
- Zendesk Administrators
- QA & Support Analysts
- Knowledge Base and Help Center Specialists
- CX Reporting and Data Analysts
- Onboarding and Customer Success Support
Let us know what you need, and we’ll take care of the sourcing.
Connext: Your Trusted Partner in Zendesk Staffing
We’re not a help desk vendor. Connext is an offshore staffing and Employer of Record (EOR) partner that helps you build support teams your way. From recruiting and compliance to infrastructure and integration, we support your business strategy while you stay in control.
Let us help you deliver customer experiences that scale up with your ambitions.
Want to see how much you can save with offshore Zendesk staffing?
Gain Access to Zendesk Talent Quickly, Securely, and Fully Aligned with Your Team
Trusted by 200+ Companies
“We have enjoyed working with Connext and have developed a deep relationship with the company.”
Neil Tagawa
CEO, RedHammer LLC
“The truth is Connext is just THAT awesome and the Filipino staff are unmatched in dedication, language proficiency, hard work, and respect.”
Ernest Sutton, CPA
Vice President, RediCarpet
“I liked the leadership, flexibility, and commitment to retaining people with a profoundly human touch.”
COO
Fintech Company
“Connext has truly listened to our needs.”
VP of Strategy & Corporate Development
Software Company
“We’ve found the provided resources to be very high quality and wonderful to work with.”
Jamie Wiseman
Principal, Real Estate Development Firm
“Connext’s services in providing our business with a talented employee were unmatched. We have worked with four different outsourcing companies and no one can perform to the level of Connext.”
Senior Business Strategist
Transportation Company
“Our overall experience with Connext has been great….From interviews, to training and continuous improvement, they have been supportive and always listen to our needs.”
Chief Operating Officer
Construction Company
“Incredible Service, Affordable Price = Great Relationship And Value”
SVP Operations
Software Company
“The Connext team is extremely helpful in securing exceptional talent for roles we needed support filling. The staffing has been a game-changer for our practice.”
Practice Manager
Services (non-Government)
“Highly recommend Connext and their team!”
Chief Executive Officer
Media Company
“Working with Genavie from the Connext team has been great—everyone loves collaborating with her. It’s one of the key reasons our expansion conversation is happening. Connext is the best ‘Google search’ I’ve ever done!”
Managing Director
Investment Firm
“I’ve worked with several accounting support teams in the Philippines at my previous workplace, and I can wholeheartedly say that you folks are the best I’ve ever worked with. Thank you for all you do for us!”
Alison Inafuku
Accounting Manager, Tony Hawaii Automotive Group
