Shared services
Shared services is a business model that re-imagines how a company with many different business units operate. In a shared services model, companies connect business units through common functions to streamline and improve how they conduct business. This often leads to more consistent and high-quality service delivery at lower cost.
A hybrid shared services model means splitting the shared services between in house resources and outsourced resources. Outsourcing companies can perform certain functions at a significantly lower cost, and sometimes can even offer better performance, than locally sourced resources. The key is understanding what services you should send offshore and which services you should keep in house. A shared services model is a great way for mid-sized businesses to scale and finding a suitable offshore partner reduces the risk exponentially. If you are thinking of implementing a shared services model, using an outsourcing partner is a great way to accelerate your path to success.
The additional benefit of a shared services model, especially one with an outsourcing partner, is the reduction of facilities cost or the burden of managing a segregated, remote workforce.
A company like Connext can expertly perform functions such as accounting, billing, customer service, development, graphic design, transaction coordination, and various other tasks.
