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Outsourced Call Center Services in India

Connext makes it easy to build and manage your outsourced call center team in India.

Why Outsource Call Center Services to India with Connext?

India has long been the global leader in call center outsourcing, and for good reason. With a vast, skilled English-speaking workforce, 24/7 service capabilities, and a proven track record of delivering exceptional customer support, the country is a strategic partner for companies seeking scalable, high-quality call center solutions.

Experienced Team

Talent You Can Trust

Our rigorous recruitment and training process ensures your team is ready to deliver exceptional service from day one.

Hire the best

24/7 Availability

With around-the-clock coverage, your customers get the support they need, whenever they need it.

Exceptional Facilities

Flexible, Cost-Effective Operations

Cut costs while maintaining high-quality service through our India-based teams.

Take Ownership

Advanced Infrastructure and Security

Enterprise-grade security with VDI, access controls, and 24/7 monitoring.

What We Offer

Our outsourced call center services are tailored to your business needs. We support:

  • Inbound customer service
  • Technical support
  • Order processing
  • Appointment setting
  • Lead generation
  • Outbound sales
  • Helpdesk support
  • Omnichannel service (phone, chat, email, SMS)

Need something more specialized? We build custom call center teams that integrate seamlessly into your operations.

Why Companies Choose Connext

  • Global experience, local expertise: We’ve helped companies around the world successfully build remote teams in India and other key outsourcing hubs.
  • Proven processes: Our performance-driven, client-centered approach ensures every team is aligned with your KPIs and brand voice.
  • Transparent partnership: No hidden fees. No black boxes. Just a reliable partner focused on your long-term success.

Trusted by 200+ Companies

Neil TagawaCEO, RedHammer LLC

We have enjoyed working with Connext and have developed a deep relationship with the company.

Team LeadTitle & Escrow Company

The relationship has been very successful.

COOFintech Company

I liked the leadership, flexibility, and commitment to retaining people with a profoundly human touch.

VP of Strategy & Corporate DevelopmentSoftware Company

Connext has truly listened to our needs.

Jamie WisemanPrincipal, Real Estate Development Firm

We've found the provided resources to be very high quality and wonderful to work with.

Senior Business StrategistTransportation Company

Best Outsourcing Services On The Market

VP OperationsSoftware Company

Great service!

SVP OperationsSoftware Company

Incredible Service, Affordable Price = Great Relationship And Value

Practice ManagerServices (non-Government)

Exceptional Outsourced Help for Medical Offices

Chief Executive OfficerMedia Company

Highly recommend Connext and their team!