Responsibilities
• Coordinate and manage project schedules, making adjustments as necessary to meet deadlines and client expectations.
• Ensure projects stay on track, adjusting timelines and resources to meet project milestones.
• Enter new projects into the PSA system and maintain accurate project records.
• Oversee the tracking and timely distribution of project-related products, ensuring inventory levels align with project requirements.
• Serve as the primary point of contact for external stakeholders and vendors, ensuring seamless communication and collaboration.
• Organize agenda items for Project Engineer sync-up meetings, ensuring the proper flow of information and alignment on project tasks.
• Assist with Project Engineer time entry, ensuring time entries are accurate and confirming their submission.
• Prepare materials for project status meetings and ensure all takeaway items and action items are documented and tracked for follow-up.
• Collect and track key performance indicators (KPIs) to monitor the health and progress of projects.
• Distribute and collect customer satisfaction surveys to gather feedback on project performance and client experience.
Qualifications and Requirements
• Basic understanding of IT and technology-related projects.
• Proficient in managing administrative tasks, including scheduling, documentation, and coordination.
• Meticulous attention to detail, ensuring accuracy in project tracking and reporting
• Clear and coherent in both verbal and written communication skills for effective interaction with team members, clients, and vendors
• Strong organizational skills to manage multiple tasks and projects efficiently
• Capable of working collaboratively with team members to support project objectives
