Responsibilities
• Process orders in a timely and accurate manner.
• Communicate order status and shipping details to customers through our online platform.
• Manage and update information in our order management system.
• Document issues and escalate errors to senior team members as needed.
• Utilize standard operating procedures (SOPs) to ensure consistency and accuracy.
• Navigate multiple reference sheets effectively to assist in order processing.
• Work independently while managing a large queue of tasks.
Qualifications and Requirements
• Keen eye for detail and are committed to accuracy in all tasks.
• Clear and coherent in both written and verbal communication skills.
• Strong multi-tasking abilities and effective organizational skills.
• Ability to operate autonomously in a fast-paced environment while maintaining focus and productivity.
• Ability in learning and using various software tools.
• Ability to quickly adapt to new technology and products relevant to our operations.
