Outsource Telephone Triage Nurse Staff services to the Philippines
Outsourced Telephone Triage Nurse Staff are responsible for providing remote patient care through phone consultations. They work as part of a healthcare team, typically in a hospital or clinic setting, and provide assessments and recommendations to patients over the phone.
They answer patient calls and gathering information about the patient’s symptoms, medical history, and current medications and document all information in the patient records. Their function also includes providing medical advice to patients, including instructions on how to manage their symptoms at home or whether to seek further medical attention.
The outsourced nurse staff may refer patients to appropriate healthcare providers, such as emergency services, specialist care, or a primary care physician.
The outsourced nurse staff may follow up with patients to ensure that their symptoms have improved or to check whether they have sought further medical attention. They collaborate with other healthcare team members, such as physicians, nurse practitioners, and physician assistants, to provide the best possible patient care.
Overall, the telephone triage nurse staff plays a critical role in providing remote patient care and ensuring that patients receive appropriate medical attention based on their symptoms and medical history.
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