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Team Leads/Supervisors

Team leaders provide overall support to their team members. They are responsible in overseeing and monitoring the day-to-day functions and daily operations of the team. They therefore need to have the ability to identify objectives, problems, analyze and interpret data, draw valid conclusions, and make sound decisions.

Also, the team leader assists the team members on workflow processes and ensures timely, accurate, and efficient processing of tasks given by the client.