Skip to main content


Quality is self-explanatory but requires some thought to use as a management tool.  High productivity is of no value without acceptable quality, which is generally  expressed as a percentage. For example, 99.5 % of orders were entered correctly.

However, quality generally drives cost, so it is important that quality targets are realistic and consistent with the company’s strategy.

Other Similar Terms:

Customized Staffing Solutions

Get The Ultimate End-To-End Client Experience.

Contact Us and Get Custom Outsourcing Solutions
Contact Us