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Key Performance Indicators (KPIs)

Key performance indicators (KPIs) are specific and well-defined measures of performance of defined objectives within a corresponding period of time. The key indicators will depend on the specific business process of a company. These provide quantifiable measures, targeted process improvement and useful actionable insights to the organization.

At Connext we mainly use utilization, productivity, and quality as our main KPIs.

Connext makes INC 5000 list of Fastest Growing Companies 2023. Learn More