The Problem We Solve
Staff shortages are real — but your mission can’t wait.
Higher ed institutions face rising demand, tighter budgets, and limited hiring capacity. Whether it’s processing financial aid, reconciling accounts, or responding to student inquiries, every delay affects your community.
What Connext Does
We build dedicated support teams across organizations, supporting multiple functions and creating long-lasting partnerships. Some of the functions we support:
- 📊 Finance & Accounting (AP, AR, reconciliation, reporting)
- 🎓 Financial Aid (document processing, verification support, follow-up)
- 🧑🎓 Student Services (email/chat support, ticket triage, virtual front desk)
Whether you need help in accounting, financial aid, or student services, Connext helps colleges and universities deliver on their mission by ensuring their teams have the support they need to serve students and operate efficiently.
How we’re different:
- U.S.-managed, global delivery model
- Long-term alignment with your processes and compliance needs
- Scale up or down — no FTE commitments
Results That Matter
Why Higher Education Leaders Choose Connext
“Connext helped us stay on mission during a staffing crisis — without compromising quality or compliance.”
— Controller, Private University
- 🧠 Higher ed-savvy: We understand compliance and stakeholder complexity
- 🤝 Not just a vendor: We become part of your team
- 📈 Proven value: 95% client renewal rate
The Connext Difference
We provide a comprehensive set of services, enabling clients to easily manage their remote teams.
Empowering a U.S.-Based University with Scalable Operational Support and a Trusted Offshore Team
Read our recent case study on how Connext helped a Hawaii Private University build a long-term offshore team strategy focused on performance, flexibility, and retention.
Ready to reduce the strain on your team — and stay mission-aligned?
Let’s talk about how Connext can help.
