Success starts with good talent. Connext recruits and builds elite healthcare teams HIPAA-compliant, scalable, and ready to deliver measurable impact.
At Connext, we help healthcare organizations solve one of their biggest challenges: finding and keeping great talent.
Our Healthcare unit specializes in recruiting and embedding HIPAA-compliant professionals across revenue cycle, patient experience, and clinical support roles (among others).
We don’t just fill positions — we deliver specialized healthcare teams that integrate seamlessly into your practice, hospital, or health system, ensuring compliance, reducing costs, and improving patient outcomes.
”The biggest challenge in healthcare today is finding the right talent. At Connext, we don’t just fill seats — we recruit and embed top-tier professionals who raise the standard of patient care and operational efficiency.
— Vice President, Healthcare Services
Executive Leadership & Unit Spotlight
Meet Warren Ratley, VP of Healthcare Services
With over 25 years of experience in healthcare leadership, revenue cycle management, and international operations, Warren has helped hospitals, MSOs, and health systems worldwide overcome workforce shortages by building scalable, high-performing offshore teams.
He holds an MBA from Campbell University, is pursuing a Doctorate in Healthcare Administration, and is a Fellow of the American College of Medical Practice Executives (FACMPE).
Core Functions & Role Types
- Revenue Cycle Management (billing, coding, claims, prior authorization)
- Patient Scheduling & Clinical Coordination
- Medical Records & EMR/AI Integration
- Bi-lingual Patient & Customer Support
- Credentialing & Compliance Support
- Marketing and Virtual Concierge Services
- Medical Billing & Claims Specialists
- Credentialing Specialists
- Virtual Nurses & Patient Coordinators
- Healthcare Support Specialists
- Reporting Analysts & Power BI Developers
- Customer Support & Provider Relations Specialists
Every role is recruited with precision, ensuring fit, expertise, and immediate impact.
Why Companies Choose Connext to Offshore Healthcare Functions
Elite Recruiting. Scalable Teams. Proven Results.
- High-End Recruiting Engine – Roles scoped in 48 hours, hires placed in as little as 21 days.
- Top 1% Talent – We recruit specialists with the skills and experience your business needs most.
- HIPAA-Compliant – All employees trained and certified for data security.
- Custom Fit – From 1 specialist to 100+ FTEs, we scale teams around your needs.
- Cost-Efficient Growth – Reduce hiring costs while increasing efficiency and performance.
Case Study: Scaling Patient Scheduling for a Gastroenterology Practice
A U.S.-based practice partnered with Connext to recruit and onboard a specialized patient scheduling team in under 30 days. The result: reduced missed appointments, stronger revenue capture, and improved patient satisfaction.
”With Connext, success starts with good talent — and ends with stronger operations, better patient care, and scalable growth.
The Connext Advantage
Unlike traditional outsourcing, Connext offers an embedded model: your offshore team operates as a seamless extension of your organization.
We combine high-end recruiting with world-class infrastructure, so you retain full control, enjoy compliance peace of mind, and gain access to the very best healthcare talent worldwide.
Discover the Roles We Fill
Find out how Connext can upscale your business
Find out how Connext can upscale your business
Trusted by 200+ Companies
“We have enjoyed working with Connext and have developed a deep relationship with the company.”
Neil Tagawa
CEO, RedHammer LLC
“The truth is Connext is just THAT awesome and the Filipino staff are unmatched in dedication, language proficiency, hard work, and respect.”
Ernest Sutton, CPA
Vice President, RediCarpet
“I liked the leadership, flexibility, and commitment to retaining people with a profoundly human touch.”
COO
Fintech Company
“Connext has truly listened to our needs.”
VP of Strategy & Corporate Development
Software Company
“We’ve found the provided resources to be very high quality and wonderful to work with.”
Jamie Wiseman
Principal, Real Estate Development Firm
“Connext’s services in providing our business with a talented employee were unmatched. We have worked with four different outsourcing companies and no one can perform to the level of Connext.”
Senior Business Strategist
Transportation Company
“Our overall experience with Connext has been great….From interviews, to training and continuous improvement, they have been supportive and always listen to our needs.”
Chief Operating Officer
Construction Company
“Incredible Service, Affordable Price = Great Relationship And Value”
SVP Operations
Software Company
“The Connext team is extremely helpful in securing exceptional talent for roles we needed support filling. The staffing has been a game-changer for our practice.”
Practice Manager
Services (non-Government)
“Highly recommend Connext and their team!”
Chief Executive Officer
Media Company
“Working with Genavie from the Connext team has been great—everyone loves collaborating with her. It’s one of the key reasons our expansion conversation is happening. Connext is the best ‘Google search’ I’ve ever done!”
Managing Director
Investment Firm
“I’ve worked with several accounting support teams in the Philippines at my previous workplace, and I can wholeheartedly say that you folks are the best I’ve ever worked with. Thank you for all you do for us!”
Alison Inafuku
Accounting Manager, Tony Hawaii Automotive Group
