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The property management industry in the United States generates $88.4 billion in annual revenue and is expected to grow. More than 300,000 property management companies are registered in the United States. The national industry employs over 367,000 workers, excluding self-employed managers. (iPropertyManagement)

With the expected growth in the property management industry, property management businesses are looking at opportunities to innovate, re-evaluate, and re-imagine their operations to meet the demands of the new labor market.

Businesses are looking at outsourcing to an offshore team to generate increased productivity and output, and reduce costs. To get started on outsourcing, here are some effective tips when outsourcing to an offshore team:

List all Property Management tasks you need to Offshore

The client may outsource Administrative and Operations functions such as:

  • Lead Generation
  • Tenant Follow Up
  • Property Valuation
  • Listing Updates
  • Assisting move outs
  • Managing rental listing
  • Processing invoices
  • Maintenance requests
  • Application process
  • Access management
  • Late rent charges
  • General Inquiries
  • Tenant compliance problems
  • Complaints management
  • Accounting and Billing Questions
  • Utility management
  • Payment refunds and disputes
  • Owner communication
  • Maintenance invoices
  • Vendor management
  • Applications
  • Lease and Tenant management
  • Lease renewal
  • Lease adjustments/requests
  • Maintenance call requests

Find a Trusted Outsourcing Partner that Understands the Needs of the Business

Connext Global Solutions partners with clients to expand offshore.

Connext assesses business needs and required staffing, discusses work patterns and workforce schedules, understands technical and support requirements.

Clients start their own offshore (captive) teams with the flexibility and scalability to start with 1 Connext employee or 50. With a 100% virtual recruitment and employment process and fully customized and effective staffing and process outsourcing solutions, Connext understands the clients’ need to rapidly scale operations in today’s dynamic business climate and will adjust staffing levels as the client sees fit.

The company has a proven track record of innovative staffing and process solutions for clients in project management and across all industries. With expert virtual assistants who can provide remote support for operations, Connext enables client growth.

Connext has worked closely with the clients by developing and implementing solutions resulting in positive ratings and acquiring new accounts.

With Connext, property management firms can screen, build, manage and train their dedicated team of experts to work directly with the company executives and/or handle different aspects of the business from maintenance calls, property listings, applications requests, scheduled viewings, to outbound calling services.

Some Roles can Outsource to Connext Offshore Teams are:

  • Real Estate Administrator
  • Real Estate Accountant
  • Listing Agent
  • General Customer Support
  • Escrow Processor
  • Title Processor
  • Underwriter Support
  • Compliance Analyst

Property management should not take up most of the time and effort from business owners. By partnering with Connext to provide an offshore (captive) real estate support team of property managers, accountants, and real estate experts, clients save time and effort, cost and money. Connext allows clients to delegate the diverse tasks inherent to the industry. Get streamlined and cost-effective property management.

Connext manages your back-office functions so the client can focus on the core operations of the business. The experts at Connext can handle back office functions such as managing rent payments, property, maintenance and repairs, and responding to tenant feedback. With these, Connext enables clients’ growth, competitive advantage to the business and increased Return on Investment.

Manage property effectively and efficiently through our support team of industry experts. Get started today.


Connext makes INC 5000 list of Fastest Growing Companies 2023. Learn More