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Customer and Business Services

Outsourcing your business services to expert professionals lets you take advantage of the talent pool while saving overhead cost. Outsource business services to Connext today.

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Customer and Business Services

Offshore Customer and Business Solutions to the Philippines

Many organizations today rely on specialized business services to improve their operations and profitability. These services help match an organization’s resources with the needs of its staff and clients, supporting business objectives and facilitating effective communication.

Customer and Business Services

The business services industry offers a wide range of functions. Customer and Business services encompass activities such as Customer service, Healthcare, Administration & Data Processing, and Information Technology, which supports various other professional services like shipping, procurement, and finance.

By outsourcing Customer and Business services, businesses can focus on core activities, minimizing overhead costs associated with hiring high-salary professionals and investing in extensive training for additional staff. By entrusting your business services to experienced third-party professionals, you’re delegating to individuals who can support your specialized business operations. You can outsource different business service roles – these professionals provide expertise in their field, such as Financial Analysts, Business Analysts, Management Consultants, or IT specialists.

Outsource business services to Connext today.

THE NEW WAY TO OUTSOURCE

Customer and Business Service Roles RolesYou Can Outsource

Offshoring Customer and Business Services to a dedicated and highly specialized offshore support team lets you streamline operations and lower overhead costs.

Customer service outsourcing specialists need to have excellent interpersonal skills, active listening and customer-care with focus on quality, problem solving, and analyzing information, basic computer and operating system knowledge, and documentation skills.

Offshoring Healthcare services is a cost-effective solution that can help companies with their intra-day operations by delegating financial and other related administrative tasks in order to help guarantee the company’s revenues.

HR professionals develop and implement performance management programs that evaluate employee performance and provide feedback. They may also develop performance improvement plans or conduct performance reviews.

Data Processors can interpret complex data structure, standardized reports, and processes. They are experts in system integration and data processing using Excel or other data analytics or business intelligence tools.

mprove your business’ productivity, cycle time, accuracy, and scalability by offshoring Information Technology (IT) Services.

Through offshoring IT services, businesses can work with technical experts in innovative product and software development, enterprise management, and adjoined services.

Virtual Assistants, sometimes referred to as virtual office assistants, freelancers or gig workers, are contracted primarily to provide remote back-office support to a business especially in their non-core office functions.

Hiring Creatives from the Philippines cuts down on costs while maintaining high creative standards on projects such as various quality visual content and other related creative functions.

Businesses can hire outsourced staff or a dedicated team of employees who have high technical skills, such as AI or artificial intelligence, to provide operational support for the business.

We can hire highly skilled marketers from the Philippines who can provide support to your inhouse team, whether it’s for online marketing services such as SEO, SEM, and social media marketing, content marketing like copywriting, proofreading/editing, and content moderation, or data analysis and visualization. Aside from this we can also support your offshoring of media buying, email marketing, and visual merchandising.

Virtual Nurses are responsible for patient assessment, as well as planning of care and subsequent recovery. They are also able to work closely with health care practitioners to ensure the recovery of patients.

Project Managers develop and maintain project plans, schedules, and budgets, define project scope, goals, and deliverables and identify project risks and develop mitigation strategies.

Highly proficient outsourced engineers that have the required expertise can help your business keep up with the rapidly evolving and highly talented global engineering market. We are experienced in providing different types of remote engineering professionals, including electrical and civil engineers, drafters, and architects to help create a successful offshore team that meets your businesses’ specific requirements.

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