Key Takeaways:
- Specialized staffing builds competitive advantage: Connext helps businesses assemble expert teams—like medical claims processors, CPAs, QA analysts, developers, and more—to elevate service quality and operational precision
- BPO is reimagined as agile client-centric growth: The Connext model emphasizes customized outsourcing tailored to industry-specific processes, tools, and systems—allowing businesses to focus on strategy and competitive differentiation
- Fintech & insurance sectors benefit from deep expertise: With 61% of global BFSI companies accelerating digital transformation, Connext offers niche fintech/insurtech staffing, helping clients reduce costs by up to 60%
- Transparent pricing and workforce stability: Clients gain clear cost visibility, low turnover, and control—helping maintain team consistency and high-quality support operations
- Global footprint and lightning-fast team deployment: With locations in the Philippines, Colombia, Mexico, India (recently expanded), and U.S. support, Connext can assemble fully operational expert teams in around 21 days on average
Outsourcing also makes agile operations within an organization possible.
There is a growing need for the business process outsourcing market. Organizations are seeking outsourcing solutions that streamline processes, reduce cost structure, and increase capability through digital transformation.
Outsourcing: Redefined
At Connext, we redefine the concept of outsourcing. The objective of the Connext Model is the growth of the client. We provide custom outsourcing solutions by providing expert back office and technical support that streamline the workflows. We handle industry experts, systems (in close coordination with the client), tools and facilities. The client can focus solely on the core business and the business specific processes, enabling them competitive advantage.
We at Connext offer a large array of remote staffing services. Our industry experts include the following:
- Medical Claims Processors
- QA and Business Analytics Specialists
- Real Estate Title and Escrow Specialists
- Web Administrators and Developers
- Certified Public Accountants
- Customer Engagement Professionals
- Back Office Staff
- IT Developers and Support Professionals
- Graphic Designers
- and More
The Banking, Financial Services and Insurance segment for Business Process Outsourcing, for instance, is anticipated to witness the fastest growth rate over the forecast period of 2017 to 2028. (Grand View Research)
61% of global financial services and insurance companies are shifting away from traditional business models in response to new digital technologies, new competition and new customer expectations. Partnerships with Fintechs and Insurtechs will be a dominant strategy to quickly integrate digital features into legacy core and distribution systems. (NTT Data)
At Connext, we have a dedicated team of experts in FinTech and Insurtech to automate key finance related processes such as centralized data syncing and reports generation to improve the productivity, cycle time, accuracy, and scalability and user experience. Through outsourcing FinTech services via Connext, there is a 60% reduction in the client’s average cost.
Connext allows clients across several industries to start their own support teams. We have a workforce building tool that allows a prospective employer to select from 22 categories of workers, such as IT specialist or systems engineer, and see what they can save by hiring through Connext compared to the US employee with a median standard income.
To learn more about how Connext builds custom support teams for your business, try the Connext Team Builder tool and build your workforce today.
Frequently Asked Questions
You can build teams of medical claims processors, CPAs, QA/business analysts, real estate title & escrow specialists, developers, graphic designers, customer engagement professionals, back-office staff, IT support, and more
Connext uses a co-managed offshore staffing model—providing recruitment, training, infrastructure, secure facilities, and outsourced professionals while you retain control over workflows, tech, and quality
Thanks to dedicated workforce building tools and global talent hubs (Philippines, Colombia, Mexico, India), you can launch fully functional expert teams—often within 3 weeks—to match your pace and needs
Clients typically see around 60% cost reduction compared to hiring U.S.-based staff, through lower global labor rates combined with access to skilled offshore teams
Connext ensures workforce stability by delivering transparent pricing, structured career and training paths, client-level oversight, and on-site management that maintain team cohesion and quality