Payroll outsourcing that starts with the right people.

Connext builds dedicated payroll teams that work inside your payroll platform, follow your pay calendar, and run every cycle under your approvals. Your specialists handle data validation, processing support, reconciliations, and employee pay questions. Connext handles their recruiting, HR, benefits, IT, and facilities, so you manage the work, not the overhead.

12+

Years building offshore teams

98%

Client retention

35:1

Employee-to-manager ratio

SOC 2 Type II

Certified security controls

Quick answer

What is payroll outsourcing?

Payroll outsourcing is moving some or all payroll work to an outside partner. There are two main models. A payroll processor runs payroll on its own platform. A dedicated payroll team works inside your existing platform, under your approvals. With Connext, you select your payroll specialists, and Connext handles their recruiting, HR, payroll, IT, and facilities.

Payroll shouldn’t depend on one person’s calendar

When one specialist holds the whole process in their head, every PTO request lands the week of a pay run. Every off-cycle correction waits. Year-end turns W-2 prep into weeks of overtime. You need payroll that runs on schedule, with people who know your process and stay long enough to master it.

The Connext way: better people make better payroll

Most payroll outsourcing competes on the rate card. Connext competes on the people behind your payroll. And on the system that keeps them engaged, accountable, and on your team for the long run.

Recruit Right

The right payroll specialist, chosen by you. Every search starts with your payroll, not a generic job post. We align on your pay frequencies, entity structure, and platform before sourcing, then put candidates through skills assessments. Only the top 4% of applicants are sent to you for interviews, and you make the final call.

Retain Right

Engaged people stay. People who stay get payroll right. Payroll knowledge compounds: your tax setup, your exceptions, your edge cases. Connext builds retention into the model with purpose-built workstations, real pantries, weekend events, and company-wide celebrations, backed by competitive pay and full benefits. At 90 days, 94% of Connext team members are still on their teams. The result is a payroll team that’s still with you at next year-end.

Manage Right

A payroll team you manage together, not alone. Every account has a dedicated in-country team manager, supported by U.S.-based business unit managers, at a 35:1 employee-to-manager ratio. Your manager runs weekly account reviews, reports on productivity and quality, and resolves HR and IT issues before they reach you. You set the priorities and keep final approval on every pay run.

Who does what on a Connext payroll team

Your specialists prepare, validate, reconcile, and support every cycle. You keep your payroll platform, your approval authority, and responsibility for payroll tax filing and compliance. Connext supplies the people and the infrastructure behind them, and acts as Employer of Record for your specialists.

Real situations: finance teams that freed their people for higher-value work

Building a custom offshore accounting team for a supermarket chain

A supermarket chain couldn’t find the accounting expertise it needed in the local labor market. Connext built an offshore accounting team to handle AP/AR, bank reconciliations, invoicing, and core financial tasks. Local staff moved to financial analysis, strategic planning, and customer-facing operations, and the company improved profitability through reduced labor costs and streamlined processes.

Read the case study

Creating a cross functional support team for a regional bank

A Hawaii-based bank needed specialized talent it couldn’t hire locally. Connext now supports the bank with 17 team members across multiple departments, including Accounting Associates and Loan Servicing Specialists. Monthly performance meetings keep both teams aligned as the partnership grows.

Read the case study

17

Team members across multiple departments, including Accounting Associates and Loan Servicing Specialists

“Working with Connext has given us access to talent we simply couldn’t find in Hawaii. The offshore team has integrated smoothly into our operations, provided cost savings, and given us the flexibility we needed to grow.”

Executive, Hawaii-Based Bank

View all case studies

Client commendations: the people behind the work, in our clients’ words

These notes come from clients recognizing the Connext team members who work on their accounts every day.

Mhilka Angeles, finance controller

“Mhilka is literally a poster employee. No complaints, she’s proactive, she’s willing to help, she’s great with programs/software – working with her makes finance so much easier. She is so appreciated.”

– Operations Manager

Anne Marie Christelle Canlas, senior accountant II

“I am so very grateful to have her on my client team – she is truly inspirational, the way she meets her deadlines.”

– Consultant

Billy Joel Palo, employee service support

“Your knowledge of benefits is outstanding, and I truly appreciate how you use it to deliver world-class, timely service to our clients and employees. Thank you for all that you do!”

– Benefit Specialist

Levy Cabaltera, CSR 4

“Big shoutout to @lcabaltera today for spotting a potential conflict of interest and taking the extra steps to verify the operator’s identity to protect our customers. Appreciate your attentiveness and commitment to doing things right!”

– Team lead

Myka Pauline Mendoza and Avie Kane Santos, accounting associates

“Thank you for all of your hard work. You two have been such a great help these past few months.”

– Office Manager

Maria Franchesca Francisco, associate director of operations

“10 years…awesome I’ve hired many people in my career, but I can honestly say you may be the best one! We are fortunate to have you help us grow! Mahalo”

– President of Logistics Company | Hawaii

What Connext payroll teams can offer

Dedicated payroll professionals who strengthen accuracy, support your compliance work, and take the administrative load off your internal HR and payroll teams. Your people get time back for the decisions only they can make. Your payroll capacity grows without adding U.S. headcount.

Payroll Processing Support

Pay-run preparation, data entry, off-cycle and correction runs, pre-approval review.

Time and Data Validation

Timesheet audits, PTO and accrual tracking, new-hire and termination updates, HRIS and timekeeping data syncing.

Reconciliation and Reporting

Payroll-to-GL reconciliation, variance reports, benefits and deduction reconciliation.

Multi-State and Multi-Entity Support

State withholding setup support, entity-level reporting, local tax data maintenance.

Year-End and Tax Form Prep

W-2 and 1099 preparation support, quarterly filing prep for your review and submission.

Employee Payroll Inquiries

Paycheck questions, direct-deposit updates, pay-stub and withholding requests.

How Connext structures a payroll team

1

Define the role

We map your pay frequencies, entities, platform, and approval workflow before writing the job description.

2

Recruit and select

Shortlisted candidates complete skills assessments, then you interview the finalists and choose your team.

3

Train on your process

Specialists learn your platform, calendar, and controls alongside your payroll lead before their first live cycle.

4

Co-manage every cycle

Your in-country team manager tracks quality and productivity, runs weekly account reviews, and handles HR, IT, and facilities.

Payroll data stays protected. Connext holds SOC 2 Type II certification, backed by monitored workstations and audited access controls. You control system permissions, so each specialist sees only what their role requires.

See what your payroll team costs today

Enter your payroll headcount and salaries to compare your fully loaded in-house cost with a Connext dedicated payroll team. Across finance and back-office roles, the comparison typically shows 55 to 68% savings.

Open the savings calculator

Illustrative monthly role costs

Role

Entry (1–2 yrs)

Mid (3–4 yrs)

Senior (5+ yrs)

Payroll Specialist (Philippines)

$1,975–$2,220

$2,220–$2,522

$2,672–$2,975

Payroll Consultant (Colombia)

$2,297–$2,952

$3,389–$4,045

Custom quote

HR Administrator (Philippines)

$1,745–$1,893

$1,893–$2,180

$2,180–$2,318

Illustrative monthly rates per full-time team member, fully loaded. Final rates depend on role scope, experience, and location.

You’ve seen the number. Now meet the team

Book a call with a Connext staffing specialist. We’ll walk through your payroll setup and the roles you need, then build a cost breakdown for your exact team.

Book your payroll team consult

No upfront cost to start.

Why companies choose Connext for payroll outsourcing

Your platform. Your approvals.

Specialists work in the payroll system you already run, and nothing posts without your sign-off.

Payroll knowledge that stays on your team

Retention is built into the product through competitive pay, full benefits, and a culture people choose to stay in, so the knowledge of your exceptions and edge cases stays too. Clients stay as well: 98% client retention.

Real oversight at a 35:1 ratio

A dedicated in-country team manager reviews your account weekly, not just at renewal.

Security your auditors can verify

Connext holds SOC 2 Type II certification, and access to your payroll data is set by you.

The cost case holds. The quality case comes first.

Savings of 55 to 68% vs. a fully loaded U.S. hire matter, but continuity and accuracy are what protect your payroll.

One specialist or a full payroll department. Same model.

The co-management model behind 17 team members at a Hawaii-based bank and a full offshore accounting function at a Hawaii supermarket chain is the same one available to a company hiring its first payroll specialist.

In-house payroll vs payroll processor vs Connext dedicated payroll team

Factor

In-House Payroll Team

Payroll Processor Managed Service

Connext Dedicated Payroll Team

Where the work runs

Your platform

Typically the processor’s platform

Your platform, with access you grant and control

Who approves each cycle

You

Defined by the service contract

You, every cycle

Who does the work

One or more U.S. employees

The processor’s service team

Specialists you interviewed and selected, working only on your payroll

Knowledge continuity

Depends on one or two people

Tied to the processor’s support model

Retention built into the model through pay, benefits, and culture

Day-to-day oversight

Your payroll manager

An account or support contact

Your payroll lead plus a dedicated in-country team manager at a 35:1 ratio

Cost model

U.S. salary + benefits and taxes + recruiting + turnover

Typically per-employee-per-month fees, plus add-ons

Fully loaded monthly rate per specialist; 55–68% savings vs. in-house.

Payroll that runs on time, with people who stay

Connext gives you payroll specialists you choose, a model built to keep them, and management that stays in it with you. You keep the platform, the approvals, and the final word.

Frequently asked questions

How much does it cost to outsource payroll?
Cost depends on the model. Payroll processors usually charge per employee per month, plus fees for add-ons such as year-end forms. A dedicated payroll team is priced per specialist at a fully loaded monthly rate covering salary, benefits, HR, IT, and facilities. Compared with a fully loaded U.S. hire, the Connext model typically shows 55 to 68% savings, depending on role and seniority.
Who is responsible for payroll tax compliance when you outsource payroll?
It depends on the model, so confirm it in the contract. With a dedicated payroll team, your company remains the employer of your U.S. workforce and keeps responsibility for payroll tax filing and compliance. Connext specialists prepare, validate, and reconcile the work under your approvals. Connext acts as Employer of Record only for the specialists themselves, handling their local payroll, benefits, and labor compliance.
Can an offshore payroll team work in our existing payroll software?
Yes. A dedicated payroll team works inside the platform you already use, with access you grant and control. Specialists learn your system, pay calendar, and approval workflow before their first live cycle. You don’t migrate data to a new provider, and you can adjust or revoke access at any time.
Is it secure to outsource payroll offshore?
It can be, when the provider proves its controls. Ask for a current SOC 2 Type II report, which shows an independent auditor tested the provider’s security controls over time. Connext holds SOC 2 Type II certification, backed by monitored workstations and audited access controls. You also set system permissions, so each specialist sees only the payroll data their role requires.
What is the difference between a PEO, a payroll processor, and a dedicated payroll team?
A PEO becomes a co-employer of your U.S. workforce and bundles payroll, benefits, and HR. A payroll processor runs payroll on its own platform. A dedicated payroll team adds trained specialists to your own payroll function, working in your system under your approvals. Connext provides the third model and acts as Employer of Record for the specialists, not for your U.S. employees.

Our case studies

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See how a behavioral health billing company scaled from 37 to 66 facilities with strong reimbursement, compliance, and quality performance.

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Scaling Order Processing and Accounting Support for a Hawaii-Based Food Distributor

Build offshore teams for order processing, invoicing, picking tickets, and accounting support. Scale your food distribution business faster.

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They Were Already Offshoring. It Just Wasn't Working

See how a U.S. IT company replaced a costly contractor with a structured offshore service desk — starting with just two hires. Download the case study.

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