Heading

It is when the vendor operates under a signed Business Associate Agreement (BAA) and independently audited security controls. Connext holds SOC 2 Type II certification, signs a BAA for every engagement, and renews employee HIPAA training on a quarterly cadence.

Connext runs a co-management model rather than a hands-off vendor model. You keep control of billing process, quality metrics, and performance standards; Connext provides an in-country team manager, weekly account reviews, and direct reporting on utilization and quality.

Average time to your first hire is 21 days, with zero upfront recruitment cost. Send a job description and Connext handles sourcing, screening, and onboarding; how quickly the team reaches full productivity then depends on the complexity of your payer mix and documentation.

Yes. Connext billers work inside the systems you already run, under your own access controls and audit logging, rather than exporting your data into a vendor platform. No client data is ever stored on offshore servers.

You pay for the dedicated staff you build, and Connext carries no upfront recruitment cost. Offshore billing typically runs at a significant cost reduction against an equivalent onshore hire once salary, benefits, and turnover are factored in, but the actual figure varies by role and location, so treat any percentage as an estimate rather than a quote.

A medical billing outsourcing company recruits, employs, and manages the billers who submit your claims and chase reimbursement. With Connext the work happens inside your existing practice management system: you keep the process, the quality standards, and the reporting cadence, while Connext handles recruiting, HR, payroll, and compliance for the staff doing the work.