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Your organization keeps the systems, the patient data, clinical and compliance decisions, and the final say on priorities. Connext supplies and manages the people; you direct the work.

Connext teams work from the Philippines, Colombia, India, and Mexico. Colombia and Mexico overlap with US working hours, while the Philippines and India add extended or overnight coverage. The right location depends on your hours, the role, and your budget.

It depends on what you want to keep control of. In-house hires give you the most direct control, at full local cost and hiring time. A software vendor's managed services bring platform expertise, usually within the vendor's scope and terms. A Connext offshore team sits between them: it works inside your systems and under your direction, at a lower cost, while Connext handles recruiting, employment, and management.

Start time depends on the role, the seniority you need, and the platform experience required. Connext recruits against your job description and screens candidates through several filters, so only the strongest reach your interview stage. But average time to fill is 21 days.

No. Connext contracts are month-to-month, so you can start with a small team and change scope as your needs change.

Pricing starts from $1.8K per month per team member, with rates varying by role and seniority, and the average savings are about 60%. Role rates shown are simulations. Given a job description, Connext can provide more accurate pricing for your organization's needs.

Your systems keep running, because the knowledge lives in documentation and in your environment, not in one person's head. Connext recruits and employs the team, so finding and ramping up a replacement is Connext's job, and the operations manager owns continuity while it happens.

You do. Work the team produces inside your environment, including code, configurations, and documentation, belongs to your organization, and the agreement states this.

Connext does not store client data offshore. Team members work inside your systems, so the data stays where you host it, and your access controls decide what each person can see.

Connext is HIPAA compliant and also holds a SOC 2 Type II report from an independent audit, covering the Security criterion. The company is PCI DSS, ISO 27001 and GDPR compliant. Connext does not store client data offshore. Team members work inside your systems under your access controls.

You are the owner of the data, and Connext is accountable for how its team handles it. The team works inside your systems under your access controls, and Connext does not store client data offshore. Where protected health information is involved, responsibilities are set out in the agreement before work begins.

A Connext team works inside the platforms you already run, rather than bringing its own tools. Platform coverage depends on the role and on the experience of the team members recruited for your account, and is confirmed during scoping before you commit.

An offshore healthcare software team handles the recurring technical work around your platforms: user and ticket support, configuration changes, testing and quality assurance, reporting and data work, integration upkeep, and development tasks your in-house engineers do not have time for. The exact mix is set during scoping, based on your stack and where your internal team is stretched.

Healthcare software outsourcing is assigning the support, configuration, testing, or development work around your clinical and administrative systems to an outside team. Your organization keeps the systems, the data, and the decisions. Connext recruits and employs the team in-country, the team works inside your tools, and a Connext operations manager owns their performance.