Payroll Outsourcing

Payroll outsourcing that starts with the right people

Connext builds dedicated payroll teams that work inside your payroll platform, follow your pay calendar, and run every cycle under your approvals. Your specialists handle data validation, processing support, reconciliations, and employee pay questions. Connext handles their recruiting, HR, benefits, IT, and facilities, so you manage the work, not the overhead.
 

Graphic showing a pyramid-like structure labeled 'EMPLOYEE LIST' with blocks and a central section labeled 'TOTAL COMPENSATION' featuring a dollar sign, flanked by human figure icons representing employees and compensation flow.

+12

calculating and distributing compensation to a company’s employees, or the total list of workers who receive pay

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98%

Client retention

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35:1

Employee-to-manager ratio

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Certified security controls

Quick answer

Payroll outsourcing is moving some or all payroll work to an outside partner. There are two main models. A payroll processor runs payroll on its own platform. A dedicated payroll team works inside your existing platform, under your approvals. With Connext, you select your payroll specialists, and Connext handles their recruiting, HR, payroll, IT, and facilities.

What a mortgage operations team does

Two office workers sitting at adjacent cubicles in a modern office; they are smiling and talking to each other while wearing headsets, with additional employees working at computers in the background.

It moves each loan file through collection, processing, closing and delivery: gathering documents, tracking conditions, ordering title, scheduling settlement and auditing the file afterward.

Definition

Mortgage process outsourcing is the use of dedicated outside staff for these file-handling steps, while the lender keeps credit decisions and compliance ownership.

Payroll shouldn’t depend on one person’s calendar

When one specialist holds the whole process in their head, every PTO request lands the week of a pay run. Every off-cycle correction waits. Year-end turns W-2 prep into weeks of overtime. You need payroll that runs on schedule, with people who know your process and stay long enough to master it.

Young woman with long curly hair wearing a headset and a navy blue zip-up hoodie with the Connexi logo, sitting in a modern office with blue cubicle dividers and closed wooden doors.

Frequently asked questions

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How does Connext's recruiting process work?
Connext handles sourcing, screening, and first-round interviews on your behalf using AI-enabled tools and a database of over 10,000 candidates. The process is tailored to your role requirements with an average time to hire of just 21 days.
What equipment does Connext provide to team members?
Connext provides employee equipment and secure global facilities, and never stores your data offshore.
What does a Connext Service Delivery Manager do?
Every client gets a dedicated Operations Manager who runs weekly reviews and manages performance proactively, so your offshore team is co-managed rather than left on its own.

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Is Connext certified for data security compliance?
Yes. Connext operates under a SOC 2 Type II attestation covering all four delivery centers, handles protected health information under signed Business Associate Agreements for HIPAA, follows GDPR-ready processes, and is registered with the Philippines' National Privacy Commission. Information security management and card payment workflows follow controls aligned with the ISO 27001 and PCI DSS standards.

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What does Connext handle as an Employer of Record?
You manage performance, we manage the paperwork. Connext is the legal employer in-country and takes care of contracts, payroll, benefits and local compliance.

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What does the Contractor Transitions service involve?
If you are already working with independent contractors, Connext transitions them into a compliant, fully supported offshore team without losing the people you already trust.
Where are Connext's offices located?
Connext operates offices in the Philippines, Colombia, Mexico and India.
Do I need to already have staff to get started with Connext?
No. Most clients start from zero: Connext recruits, hires and onboards the team for you, and you keep control of how they work. If you already have contractors or staff in place, we transition them instead so you do not lose the people you trust.
What security measures are in place at Connext facilities?
Teams work from more than 50,000 sq ft of secure, purpose-built workspace with 24/7 managed IT support, secure VPN access and full technology integration.

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What kind of support is available after my team is up and running?
Your Operations Manager stays with the account, running weekly performance reviews and retention management that keeps annual attrition around 20% versus a 50% industry standard.

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Teams we can help you build
Every client receives the full suite of Connext outsourcing services, enabling you to easily build and manage your offshore team