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Senior Scrum Master

Responsibilities

  • Act as a liaison between technical and non-technical departments, fostering effective communication and collaboration.
  • Communicate with management, developers, product managers, and technical support specialists on product issues to ensure alignment and resolution.
  • Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings.
  • Track and communicate team velocity and sprint/release progress to stakeholders.
  • Maintain process documentation and ensure adherence to core Agile principles.
  • Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
  • Assist as needed with backlog maintenance.
  • Assist with internal and external communication, improving transparency, and radiating information.
  • Assist with prioritization and resolution of defects/bugs.
  • Proactively participate in developing and maintaining team standards, tools, and best practices.
  • Identify and remove impediments to team progress, preventing distractions and promoting productivity.
  • Facilitate discussion and conflict resolution within the team, empowering them to self-organize and collaborate effectively.

Qualifications

  • Certified Scrum Master
  • Experience using SmartSheet
  • Experience using Jira and Confluence
  • Experience using Azure DevOps
  • Experience using ServiceDesk or similar ticketing system

Screening Criteria

  • Bachelor’s degree in computer science, information technology or a related field.
  • Minimum of five (5) years of project management experience.
  • At least two (2) years of Scrum Master experience.
  • Must have stable employment history.
Location: Philippines
Job Category: IT & Development
Work Setup: Site Only