Responsibilities
- Thoroughly review title documents associated with each borrower’s property.
- Verify the completeness and accuracy of the title file.
- Ensure that the property report is on file and up to date.
- If the property report is unclear or contains discrepancies, collaborate with the CX (Customer Experience) lead to resolve the issues.
- Add relevant title documents to borrower files as necessary.
- Maintain organized records of all title-related documentation.
- Review title documents to identify any issues that may affect property title clearance.
- Work diligently to clear title issues, coordinating with relevant parties as needed.
Qualifications
- If no mortgage experience, prefers candidates with a minimum of three (3) years BPO experience.
Screening Criteria
- Bachelor’s degree in a related field or an equivalent combination of education and related work experience.
- At least two (2) year of experience in data entry with a focus on titles in property management, real estate, or mortgage industries.
- Must have a stable employment history.
