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Senior Healthcare Support Specialist (RN)

Responsibilities

  • Calls nursing agencies to follow up on nursing invoices.
  • Coordinates and communicates with healthcare providers
  • Completes all follow up telephone calls to maintain accurate records, including submittal/return dates and approval periods.
  • Maintains departmental records, reports, and files as required.
  • Do nursing billing.
  • Reviewing nursing visits.
  • Ensures that entries have their appropriate medical record account.
  • Maintain departmental records, reports, and files as required.
  • Assists in other areas as required.

Qualifications

  • Registered Nurse (BS Nursing required).
  • With at least a year of hospital setting experience.
  • Experience using Electronic Medical Records and/or medical practice management systems is a plus.
  • Call center experience is a plus.
  • Being highly trainable and a fast learner is a must.
  • Adept at performing fundamental computer actions and proficient in navigating basic applications.
  • Ability to work independently with minimal supervision.
  • Strong problem solving skills and decision making abilities.
  • Exceptional customer service and communication skills.
  • Clerical experience with a minimum typing speed of 30 wpm, 10 key touch, and basic math skills.
  • Ability to work under pressure, meet deadlines, and prioritize tasks
  • Can work flexible hrs/graveyard shift.

Screening Criteria

  • MUST HAVE STABLE EMPLOYMENT HISTORY.
  • Degree in Nursing.
  • At least a year of working as an RN with direct hospital setting expertise.
Job Category: Healthcare
Job Location: WFH Temporary

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